Ratings based on 164 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
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Comment from Hotel Management
9 Jun 2024 by Mitsis Faliraki Team, Hotel Management
Dear Matthew,Thank you for taking the time to share your experience! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back for another memorable stay in the future!Kind regards,
by A verified traveler
Posted 9 May 2024
This hotel was amazing, there are so many food options and different restaurants that you can go to. Great stay
Comment from Hotel Management
12 May 2024 by Mitsis Faliraki Team, Hotel Management
Dear Goergina,We're delighted to hear that you had a wonderful experience with us! Thank you so much for your kind words and for choosing to stay at our hotel. It's fantastic to know that you enjoyed the amenities and services provided by our team. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay in the future!Kind regards,Mitsis Faliraki Team
by A verified traveler
Posted 12 Oct 2023
Stayed July 23 can’t fault the staff or hotel but sadly both teenage boys caught food poisoning from eating chicken burgers at the a la Carrie restaurant half way through our holiday. They were so so ill they were admitted to hospital and put on drips The hospital confirmed it was food poisoning as they had blood and stool tests which cost us £3000 plus new flights as we couldn’t travel home. That money we got back from insurance but not the holiday cost or the pain the boys went through. I did tell Expedia but they weren’t interested. So I’m afraid I will not be booking with them again or staying at the Mitsis Faliraki ever again
by A verified traveler
Posted 20 Sep 2023
Amazing place, it was a little old but everything else was fantastic
Comment from Hotel Management
21 Sep 2023 by Mitsis Faliraki Team, Hotel Management
Dear Sharan, thank you very much for choosing our hotel for your vacation and for sharing this lovely feedback with us! We are delighted to know that you enjoyed our facilities and services. It is our best reward to know that you had a wonderful time in our hotel and that you left back home with adorable feelings which made you share those amazing compliments. Please rest assured that we will share all your feedback with the concerning departments and we are looking forward to welcome you again in the near future! Until the next time, please accept our best wishes. Kind regards, Mitsis Faliraki Team
by A verified traveler
Posted 2 Sep 2023
Absolutely loved our stay at Mitsis Faliraki. The staff are all so friendly and helpful. The location is perfect as well as its right on the beach and a 2 minute walk to the main town.
Comment from Hotel Management
3 Sep 2023 by Mitsis Faliraki Team, Hotel Management
Dear Thomas,thank you very much for taking the time to share this lovely review with us! It was our pleasure to be your hosts and we are delighted to read your highly positive feedback!We are glad that our facilities and services met your expectations and that your stay with us was all you had anticipated for. It is very important for us to make all our guests feel special and welcome and we are more than happy that our hospitality left a positive impression on you. Your feedback is highly appreciated and our highest reward! Please rest assured that we will share your comments with all our staff members!It would be our pleasure to welcome you again in the near future! Until your next visit, please accept our best wishes!Kind regards,Mitsis Faliraki Team
by A verified traveler
Posted 25 Jul 2023
Great place to spend a week in the height of summer! Staff were very friendly and helpful at all times. During the wildfires around 500 people were evacuated to our hotel, and staff dealt with this amazingly well making sure that everyone were looked after. They ensures food and drinks were available to all and when evacuees left, the hotel was quickly back to its usual standard. Food was lovely and plentiful, plenty of alcohol available and overall this has been a wonderful holiday despite the current wildfire situation. Best wishes to all the affected and evacuees!
Comment from Hotel Management
25 Jul 2023 by Mitsis Faliraki Team, Hotel Management
Dear Lise, Thank you for taking the time to share your recent experience at our hotel. We are happy to hear that you had a positive and enjoyable time. Moreover, we deeply appreciate your kind words about the special treatment given to wildfire victims. Supporting those in need is an integral part of our values, and we are glad that you noticed our efforts to assist those affected by such a devastating natural disaster. Once again, thank you for sharing your wonderful feedback. Your positive words inspire us to continually strive for excellence in serving all our guests and visitors. We look forward to the opportunity of hosting you during your next visit to the area. Warm regards, Mitsis Faliraki Team
by A verified traveler
Posted 23 May 2023
Hotel was spotless, staff lovely and very friendly. Only a few mins walk into shops, bars etc. Food was ok but definitely room for improvement. In the buffet restaurant sometimes the trays were empty, long queues. Al a carted, great choice but qualify of the food wasn’t great.
Comment from Hotel Management
25 May 2023 by Mitsis Faliraki Team, Hotel Management
Dear Shelia, Greetings from Mitsis Faliraki Beach & Spa and thank you for taking the time to share this positive review further to your stay with us. We are pleased to know that you enjoyed the facilities and the services that we are offering to our esteemed guests. Rest assured that all your comments will be shared with all our team and they will certainly become their strongest motivation so that they can continue offering their effortless smile and courtesy. We are certainly looking forward to welcoming you again in the near future! With best regards, Mitsis Faliraki Team
by A verified traveler
Posted 27 Sep 2022 on Hotels
Comment from Hotel Management
29 Sep 2022 by Mitsis Faliraki Team, Hotel Management
Dear Guest,thank you so much for your positive rating .We look forward to welcoming you back to Mitsis Faliraki Beach Hotel & Spa.Kind regards,Mitsis Faliraki Team
by A verified traveler
A definite gem in Rhodes
Posted 24 Aug 2022 on HotelsThis is a well-run busy hotel, well worth of its 5-star rating. Staff are extremely polite, happy to see you and always helpful. The hotel areas are big enough and very clean inside and outside in the paved areas. I think the bars are open from the morning till late, 1.30 am. Food is primarily available all day and night.
During the busy season, the hotel has a serious shortage problem of wooden sun loungers placed around the three pools. They also allow guests to reserve them from the early hours, so unless you get up at 6 am, you won't find one and you'll be forced to use the other inferior ones on the grass that is full of mosquitos or the ones on the beach. When mentioned, the management was quick to offer a solution.
We were pleasantly surprised when each day snacks and wine on the ice were served in the room. The room bar is stocked up daily. The towels in the room could do with a makeover, they've seen better days.
On one day, there's unnecessary noise from cleaning and grass-cutting machinery, work that could be done at night.
The food is a mix of Greek and international cuisine, mostly good and available 24 hours a day. The restaurant runs efficiently and has plenty of nice fresh food. Panayiotis the outdoor restaurant waiter was extremely efficient, couldn't do enough for us, was ahead of his game all the time, provided top-class service and made a nice dining experience. Dimitris, the restaurant manager, open the fish and served it to us, a very kind gesture.
Comment from Hotel Management
11 Oct 2022 by Mitsis Faliraki Team, Hotel Management
Dear Guest, Greetings from the Mitsis Faliraki Beach Hotel & Spa! Thank you very much for your lovely review. We are delighted to know that you had a pleasurable stay with us and enjoyed our facilities as well as the amiability and friendliness of each member of our Team. We are happy to exceed your expectations as our main goal is to make unforgettable and memorable the days of our guests, which they spend in our hotel. We will be very glad to have you as a guest and we truly look forward to your next visit. Kind regards,Mitsis Faliraki Team
by A verified traveler
Posted 10 Jul 2022
