Ratings based on 179 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Very nice place. Quiet, amazing view, I'll be back here soon.
Comment from Hotel Management
30 May 2024 by Veronika Guest Relations Miramare Resort and Spa, Hotel Management
Dear Eytan, Thank you so much for the time to place your 5* review and we appreciate you being our guests at Miramare Resort and Spa. We appreciated your notation about the amazing view (this is something very unique for our hotel).We look forward to hosting you again at Miramare Resort and Spa, and we thank you for being our guest.Sincerely, Veronika Guest Relations
by A verified traveler
Posted 29 Sep 2023
Our room was not very clean. We had left our towels hanging, so did not expect them changed. The bathmat, however, was sopping wet and not changed. Our room was never swept (it is a beach property so hard to avoid sand) and the bathtub and bathroom counters were not washed during our 4 night stay, Upon checkout, they would not offer assistance getting our luggage to our car, which was about 100 yards uphill to the parking lot. The two servers at the pool bar and main bar were professional and welcoming.
Comment from Hotel Management
26 Apr 2024 by Veronika Guest Relations, Miramare Resort and Spa, Hotel Management
Dear Carmela,We apologize for the delay in responding and extend our greetings from Miramare. We are grateful for your visit an that you took the time to leave us your detail review. We are sorry that we fell in area of houseeping. We sincerely regret any inconveniences. Guest comments are always valued and considered carefully. We express our gratitude for your visit and send our best wishes your way. Maybe when you return to the stunning island of Crete in the future, we will see you and will ensure everything goes well. Regards, Guest Relations Veronika
by A verified traveler
Posted 16 Jun 2023
Comment from Hotel Management
26 Apr 2024 by Veronika Guest Relations , Hotel Management
Dear Brendan, From Miramare, greetings and apologies for the delay in responding. We appreciate you taking the time to write us such a positive and high-score review. We appreciate you coming to visit us, and we hope you have the nicest time. Maybe you'll come back to the stunning island of Crete and we'll see you then. Once again, thank you for being our Guest. Sincerely, Veronika Guest Relations Miramare Resort and Spa
by A verified traveler
Posted 27 Oct 2022 on Hotels
Comfortable clean hotel good food choice
Comment from Hotel Management
28 Oct 2022 by Veronika Guest Relations on behalf of Miramare, Hotel Management
Dear Barbara, Thank you for taking the time to write us your review. It is important to us that every Guests have an enjoyable and a comfortable stay and we truly hope you had great time here in our resort. We are looking forward to seeing you again. Best Regards,Miramare Resort and Spa
by A verified traveler
Mechanical systems problems
Posted 21 Oct 2022 on HotelsFollowing rain storms various critical elevators stopped functioning. The satellite TV English and
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Comment from Hotel Management
28 Oct 2022 by Veronika Guest Relations on behalf of Miramare, Hotel Management
Dear Joseph, first at all let me thank you for your time writing us review. You are right, the island of Crete was impacted by the storm (luckily our Guests weren’t harmed), unfortunately this is something we don't have control of it. With such a strong wind and rain, there were some consequences in our hotel, causing some mechanical challenges, but we managed after all. We do apologize for the inconveniences and we hope to see you in the future.Miramare Resort and Spa
by A verified traveler
Posted 24 Sep 2022
Nice modern resort around 15 mins walk from the town center.
Comment from Hotel Management
27 Oct 2022 by Veronika Guest Relations on behalf of Miramare, Hotel Management
Dear Benjamin, we would like to thank you for your pleasant and positive review. Wishing you a safe journey anywhere you travel and we hope to see you here in Miramare Resort and Spa again in the future.
by A verified traveler
Paradise in Crete
Posted 13 Aug 2022 on HotelsOur stay was amazing, in large part because of the friendliness of the Miramare staff - everyone made us feel extraordinarily welcome ...
Comment from Hotel Management
27 Oct 2022 by Veronika Guest Relations on behalf of Miramare, Hotel Management
Dear Michael, Thank you on behalf of Miramare Resort and Spa for your pleasant review. We appreciate you for choosing Miramare Resort and Spa to host you. The whole team at the hotel is delighted that your stay with us was memorable and you take with your great experience and makes you feel extraordinarily welcomed. We look forward seeing you in the future and visiting us again here in beautiful Crete in our Resort.
by A verified traveler
Posted 19 Apr 2022
Stayed at the Miramare Second week in April. Appreciate it was still early season, as such a few facilities weren’t open yet.
Enjoyed;
The breakfasts weee decent and a good choice.
We had a suite with sea view and private pool. Enjoyed the pool, big enough at c4metres x 4metres in size, water obviously pretty cool (see below for other comments re room).
The lounge area with the outside balcony is nice, as are the communal pool areas.
Only a 15 stroll into the town and an east walk.
Didn’t enjoy;
I wouldn’t call it a suite as such, it was one bedroom with a small corridor leading to a very basic small room with a sofa bed in it. The small room with the sofa bed was like a prison room in its basic-ness, I expected some kind of sitting room as part of a suite.
When we arrived there were 18 insects in the room (worm like centipedes) which I removed. During the week there was an average of 2 or 3 further worms, didn’t do any damage and I appreciate its difficult to avoid Mother Nature.
Despite the above issues I would recommend the hotel but check what room type you are booking first.
Comment from Hotel Management
28 Oct 2022 by Veronika Guest Relations on behalf of Miramare, Hotel Management
Dear Colin, Thank you for staying in our resort Miramare and for taking the time to share your experience with us. We are sorry to hear that your room did not meet expectation, we do have many different types of rooms here in our resort. I agree that “Mother Nature” will somehow reach us in the way of a few insects being in the rooms and our apologies for the inconvenience. This is something what is difficult to control especially when the windows are opened for a fresh air. If this was reported to our HK team, they would try to remove them. Best regards and we hope to see you in the future. Miramare Resort and Spa
by A verified traveler from Stirling
Posted 13 Oct 2021
Amazing location on the hill with beautiful views. The shower was very weird as the wand had no arm to set it on. As many hotels here they don’t want you flushing toilet paper. Had a great dinner pool side and good buffet breakfast with a great view. Pools are gorgeous.
by A verified traveler
Location Location Location
Posted 8 Oct 2021 on HotelsGood location a 15 minute walk from the town centre and built “cascaded” down a hillside such that most rooms get an excellent sea view. Probably built in phases and some rooms now in need of updating. Very good buffet breakfast with wide choice of offerings.
