Ratings based on 262 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lake Elsinore
Posted 12 Jun 2024
The staff are great, the hotel is nicely maintained, the pools and beach area well maintained. We had an issue with the bed, which was supposed to be a King size bed, but was instead two twins side by side. Spoke with the staff about making a change to the mattress, but unfortunately were unsuccessful in making it happen. Once manager found out about the issue, he was very apologetic, and offered to move us, but as it was our last day, we decided to leave it alone. This was our second visit to the resort, the all inclusive aspect is very appealing, and the food is appealing and varied. Only other item I would mention is that they need a changing room at the beach to accommodate those who need to change their wet swimwear, without leaving the beach.
by A verified traveler
Posted 28 May 2024
See previous review I made. Due to airline issues, we had to book a night earlier but booked it separately. Essentially, great place, pool is worth it, views amazing. However, leaving the property can be difficult, the bus doesn’t run on some days and has limited hours others, WiFi in rooms isn’t always reliable (depends on the room), and don’t expect to get small change there for tipping. No one wants anything to do with large bills you get from an ATM but you will need to cash for transport so it’s a catch 22
Overall, it’s a nice place. Resort is great if you don’t intend to leave often and don’t mind accessing WiFi in public spaces (no zoom work meetings). I’d recommend it but better plan it around the bus schedule and look into renting a vehicle or moped
by A verified traveler
Posted 28 May 2024
This is a perfect property for people who don’t intend to leave the resort or only go Kos town via the bus which has regular hours M-F, shortened hours on Sat, and no hours on Sunday. However, if you are the type that likes to explore, you’ll likely find that difficult here. Taxis are expensive and don’t like to take cards meaning you’ll need a lot of pocket change to travel around. The biggest issue was the inability to get smaller bills. We wanted to tip ppl but found ourselves stuck with larger bills of 10s, 20s, and 50s but no one would break them so we often couldn’t tip. We tended to tip our bartenders once a day of 10 and even once a 20 as a last resort. This is the biggest issue. Of course, you don’t need to tip but it feels wrong not to leave a euro or 2…except when you don’t have it.
Overall, the resort is lovely with a wonderful staff! It’s just far from town, expensive to get taxis, and has no ability to break larger bills. Also, some of the rooms don’t have great WiFi so if you’re traveling Europe and relying on WiFi for phone connection, you’ll spend a fair amount of time in the lobby. Lastly, better rooms seem to be reserved for ppl who are booking longer stays
by A verified traveler
Posted 7 Dec 2023
by A verified traveler
A definite gem on the Island
Posted 10 Oct 2023 on HotelsExcellent position, fantastic views over the sea, sea room with a view a definite must,service by all staff excellent,
All inclusive is definitely worth it..
Room were cleaned everyday free bottles of water…entertainment in the evening all meals had a dish for all, not friendly for people who have disabilities walking very hilly ,lots of stairs
by A verified traveler
Michelangelo
Posted 9 Aug 2023 on HotelsFor a 5 star rating, i was disappointed. The lack of quality overall from food, drinks and service was very poor. The staff seemed stressed always rushing around and no time to take care of the guests needs. Every breakfast, lunch and dinner, everyone struggled to get a table that was prepared for eating. It was either dirty or not set up. No direction where to sit.
Once seated, they would walk past numerous times ignoring any requests.
The sunbeds, there are signs posted, to prevent guests reserving them with towels but no one checks and it happens all the time.
The Concierge was very unhelpful, as was the front desk, you felt like you were bothering them.
I will not recommended this hotel and i wont be going back.
by A verified traveler
Posted 27 Jul 2023
by A verified traveler
Posted 23 Jul 2023
by A verified traveler
Impressive views, drinks and hospitality
Posted 9 Jul 2023 on HotelsAn incredibly pleasant stay, with great and friendly waiters and bar staff. The room was incredible and had amazing views with a spacious balcony.
The food was lovely and had a great variety. Only comment would be that if you're allergic to ingredients it may be difficult to eat in the buffet due to the potential mixing of cutlery and plates. However, we didn't have an issue with this.
The pool area was amazing, with impressionable views and a wide variety of drinks that were served regularly. The beach bar was also lovely, out of the way and a nice place to relax with a sun bed and the sound of the ocean.
Couldn't have really been improved upon and the staff clearly all work incredibly hard to ensure the vacationers have an outstanding stay.
by A verified traveler
Posted 14 Jun 2023 on Hotels
The resort was amazing would highly recommend. Very friendly and welcoming staff. Amazing views also!!! Would definitely go back
Comment from Hotel Management
15 Jun 2023 by Reservations , Hotel Management
Dear Kevin,Thank you for sharing your recent experience with our Hotel!We are very delighted that you enjoyed your accommodation with us and we really appreciate your nice comments.Your positive feedback means a lot to us and we are really looking forward to welcoming you again soon!
