Ratings based on 983 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Staten Island
Posted 14 Jun 2024
Location, location, location
by A verified traveler
Posted 30 May 2024
Pleasant staff
by A verified traveler
Posted 29 May 2024
Great location and breakfast
by A verified traveler
Posted 16 May 2024
It’s a basic hotel and basic room. It’s fine for a night.
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 11 May 2024
Location is within walking distance of tons of shopping and dining. Great views of the harbor from your balcony (especially at night).
by A verified traveler
Posted 8 May 2024
by A verified traveler
Posted 24 Apr 2024
Our stay was good. The top floor water view room was very nice with a spacious patio and two bathrooms. I would definitely consider staying here again.
by A verified traveler
Posted 16 Apr 2024
Disappointing. It needs an updating. No, outlets for cell phone or tablets. Bed wasn’t comfortable. Wouldn’t stay here again. Fine for college kids…The staff ( except for the guy that checked me in ) were SUPER NICE!
Comment from Hotel Management
17 Apr 2024 by Guest Relations Manager, Hotel Management
Dear Kathy thank you for choosing Lato Boutique Hotel for your stay. Kindly note that all our rooms are newly refurbished. Mattresses and top mattresses are also regularly checked and replaced in order to respond to our standards and to our guests’ needs. We regret we were not aware of your inconvenience during your stay so as to respond immediately. Please note that our front office is available 24/7 in order to find the best possible alternative. Our guests’ comfort is our main consideration and goal. We hope to welcome you back on your next trip to Heraklion.
by A verified traveler from Flower Mound
Posted 28 Feb 2024
Nice hotel with a view. Good breakfast.