Ratings based on 36 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Jacksonville
Posted 18 May 2024
While the building was modern, clean, attractive and rooms well-maintained, the hotel was disappointing.
Restaurant: Breakfast—plentiful but unattractive and tasteless. I don't think it worthy of the five star rating. Local eateries in the neighborhood were far superior.
“Customer Service”--Hotel charged per bottle for tiny basic bottled water. We thought it should be complimentary.
Gym—well equipped but in poor and mostly inoperative condition. Sauna functioned well.
Not a wonderful, but acceptable experience. Huge disappointment—not recommended.
Comment from Hotel Management
19 May 2024 by Konstantinos Palace Management Team, Hotel Management
Dear [Reviewer's Name],Thank you for taking the time to share your feedback. We appreciate your candid comments and are sorry to hear that your experience did not meet your expectations.We are pleased to know that you found our building modern, clean, and attractive, and that you appreciated the well-maintained rooms. However, we regret that other aspects of your stay were not satisfactory.Regarding the restaurant, we apologize that the breakfast did not meet your expectations in terms of taste and presentation. We are always striving to improve our offerings and will take your feedback into consideration to enhance the quality and variety of our breakfast items.We understand your concerns about the bottled water charges. Your feedback is valuable, and we will review our policies to better align with guest expectations and industry standards.We are also sorry to hear about the issues you encountered with the gym equipment. Maintenance is a top priority, and we will address these concerns immediately to ensure all facilities are fully operational for our guests.We are glad that the sauna functioned well, but we are disappointed that your overall experience did not reflect the high standards we aim to provide. We take all feedback seriously and will use it to make necessary improvements.Thank you once again for your feedback. We hope you will give us another opportunity to provide you with a superior experience in the future.Sincerely,
by A verified traveler
Posted 19 Oct 2023 on Hotels
It is the best hotel in Kárpathos!! It was an outstanding experience!!! Can’t wait to go back!!!
Comment from Hotel Management
6 Nov 2023 by Konstantinos Palace Management Team, Hotel Management
Dear Guest,"Thank you so much for your kind words! We're thrilled to hear that you had an outstanding experience at our hotel and consider it the best in Karpathos. We can't wait to welcome you back for another memorable stay. Your satisfaction is our top priority, and we look forward to exceeding your expectations once again. See you soon!"Warm regards,
by A verified traveler
Posted 10 Oct 2023
Enjoyable stay near Pigadia, you can stroll to the port or stay near the hotel for shopping and dining options. The hotel staff is always available to help. Only one thing we did not like is buying bottle water at the restaurant every time even though the regular water should be potable and offered for free.
Comment from Hotel Management
6 Nov 2023 by Konstantinos Palace Management Team, Hotel Management
Dear Guest,"Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay with us, taking advantage of our convenient location near Pigadia. We appreciate your kind words about our helpful staff.We have taken note of your feedback regarding the bottled water at the restaurant. We understand your concern, and we'll review our policy to ensure that our guests have access to potable water more conveniently in the future. Your input is valuable, and we hope to welcome you back for an even more pleasant stay."Warm regards,
by A verified traveler from BRONX
Posted 6 Oct 2023
Great food and amenities. Great view and beautiful pool amd beaches.
Comment from Hotel Management
10 Oct 2023 by Evangelia Fellouzi, Hotel Management
Dear Guest,"It's wonderful to know that you appreciated our fantastic food, top-notch amenities, and the stunning view, pool, and beaches. Your satisfaction is our priority, and we look forward to hosting you again in the future."Warm regards,
by A verified traveler
Posted 27 Sep 2023 on Hotels
Comment from Hotel Management
28 Sep 2023 by Konstantinos Palace Management Team, Hotel Management
Dear Guest, Thank you so much for sharing your incredible experience with us! We're thrilled to hear that you found our hotel stunning.We strive to provide the best service possible, and it's always rewarding to receive such positive feedback.Once again, we appreciate your kind words and recommendation. It was our pleasure to have you as our guest, and we hope to welcome you back soon for another unforgettable stay. Best regards,
by A verified traveler
Posted 31 Aug 2023 on Orbitz
My stay at the Konstantinos Palace was PERFECT in every way. My room was very clean and the staff was pleasant and very helpful. I highly recommend this hotel to anyone staying in Karpathos
Comment from Hotel Management
4 Sep 2023 by Evangelia Fellouzi, Hotel Management
Dear Guest,Thank you so much for taking the time to share your feedback about your recent stay at Konstantinos Palace. We are absolutely delighted to hear that your experience was perfect in every way.It's wonderful to know that you found your room exceptionally clean and that our staff left a positive impression with their pleasant and helpful service. Your recommendation means the world to us, and we sincerely appreciate your kind words.We hope to have the pleasure of welcoming you back to Karpathos and Konstantinos Palace in the future. Should you or your friends and family plan another visit, please don't hesitate to reach out to us. We would be thrilled to host you once again.Warm regards,
by A verified traveler
Excellent!
Posted 19 Jul 2023 on HotelsOur stay at Konstantinos Palace was a very pleasant experience!
First of all, we booked a standard room with mountain view, but our room was upgraded to a standard room with sea view for the same price! Awesome! The room was spacious, very clean, with comfortable beds.
Hotel's private beach is wide, with comfortable sunbeds, the swimming pools are very nice. In the evening, you can have a drink at the Rooftop pool bar and enjoy a wonderful night view over Pigadia! The best place to stay in Karpathos!
Comment from Hotel Management
21 Jul 2023 by Evangelia Fellouzi, Hotel Management
Dear Guest,Thank you so much for taking the time to share your delightful experience at Konstantinos Palace! We are thrilled to read your wonderful review and to know that your stay with us was nothing short of exceptional.It brings us joy to hear that you appreciated the upgrade to a standard room with a sea view - we're always looking for ways to make our guests' experiences even more memorable. We're glad you enjoyed the spaciousness and cleanliness of the room, as well as the comfort of the beds. Our team takes great pride in maintaining a high standard of cleanliness and ensuring our guests' utmost comfort during their stay.We couldn't agree more about the charm of our private beach and the comfort of our sunbeds - they are perfect for relaxing and soaking up the sun. We're also glad you enjoyed the swimming pools; they indeed offer a refreshing way to unwind.The Rooftop pool bar is indeed a favorite spot for many of our guests, and we're delighted you got to experience its breathtaking night view over Pigadia. It's the perfect way to wind down and create lasting memories of your time on Karpathos.Your kind words about us being the best place to stay on the island truly warm our hearts. We strive to provide our guests with an unforgettable experience, and knowing that we succeeded with you is incredibly rewarding.Once again, thank you for choosing to stay at Konstantinos Palace. We genuinely hope to welcome you back in the future for another amazing stay!Best regards,
by A verified traveler
Posted 15 Jul 2023
Very well situated, on the beach, excellent facilities, competent and friendly staff
Comment from Hotel Management
21 Jul 2023 by Evangelia Fellouzi, Hotel Management
Dear Guest,We hope this message finds you well! We wanted to take a moment to express our heartfelt gratitude for the wonderful review you recently left about your experience with us. Your feedback means the world to us, and we're delighted to know that you had such a fantastic stay.We're thrilled that our location by the beach was to your liking. Our team takes great pride in providing the best possible facilities, and we're glad to hear that you found them excellent. Nothing makes us happier than knowing our efforts to create a pleasant atmosphere have been appreciated.Your kind words about our staff have truly warmed our hearts. We strive to ensure that all our guests feel welcome and cared for during their time with us, and it's genuinely rewarding to hear that our team's competence and friendliness left a positive impression on you.Once again, thank you for taking the time to share your positive experience. Your feedback serves as a great motivation for us to continue delivering exceptional service to all our guests.We genuinely hope to welcome you back in the future, and until then, should you have any further comments or questions, please don't hesitate to reach out to us.Wishing you all the best and warm regards,
by A verified traveler
Posted 26 Jun 2023
by A verified traveler
Posted 13 Oct 2022
Everyone, without exception, was very kind and polite. Excellent location With easy walk to the port town as well as location for driving throughout the island. Our room was very clean with quality linens and towels. Balcony view is wonderful. Spa was great. Hot sauna! Breakfast included and what a feast! Will definitely return!
Comment from Hotel Management
19 Oct 2022 by Konstantinos Palace Team, Hotel Management
Dear guest, We would like to thank you for your excellent review! We are delighted to know that you were satisfied with your accommodation in Konstantinos Palace. Furthermore we are so pleased to know that you had such an amazing vacation whilst staying with us and enjoyed all of the fascilities our hotel has to offer. We would be so excited to welcome you back in the future! Our warmest regards, Konstantinos Palace Team
