Ratings based on 157 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
An excellent hotel in the heart of Levkas town.
by A verified traveler
Poor and tired
Posted 6 Dec 2023 on HotelsThe hotel was in a nice position. Parking was awful, no spaces and this was November so out of holiday season. Breakfast was awful, no coffee, stale bread and out of date yoghurt. Sink in bathroom was loose. Beds had super soft mattress toppers, this made the bed way too soft and ending up hurting my back.
by A verified traveler
Posted 29 Sep 2023 on Hotels
by A verified traveler
Posted 30 Aug 2023
Probably one of the worst hotels we stayed at. Check in took ages as multiple guests were there at the time we arrived complaining about the condition of their rooms and missing reservations. The room we were given was apparently "refurbished" but looked nothing like the pictures on the listing. The bathroom was ancient, the triple room is not as spacious as described and it was dirty when we first checked in. The rooms were never cleaned proactively, we had to ask for it at the reception every morning. The toilets in the lobby were unacceptably dirty and staff didn't seem to bother when feedback was given. The location is great as it's right at the heart of Lefkada town however the area outside the hotel is a construction site as they are still rebuilding the square. Parking is not easy! I wouldn't recommend this hotel to anyone as you can find a better accommodation in the centre at a similar price. Overall, a very poor experience!
by A verified traveler
Posted 13 Aug 2023 on Hotels
by A verified traveler
Posted 22 Jul 2023 on Hotels
by A verified traveler
Posted 5 Jul 2023
When we arrived at the hotel, we had to wait for about 15-20 minutes to check in. We rang the bell, but no one came. We walked around inside the hotel and tried to find someone to assist us! Eventually, someone arrived, but they couldn't find our reservation at first. Then the key card they gave us for the room didn't work, so they gave us a physical key instead. Later, we realized that the room door wasn't actually locked and could be easily opened from outside. When we went to the reception desk to explain the situation, they said they would take care of it. However, while our friends were waiting for us in the lobby (for about 30 minutes), no one came to fix the issue in our room. We called the reception multiple times, but couldn't reach anyone. In the end, we left our valuable belongings in our friends' room and requested that the lock problem be resolved by the time we returned. When we came back around 10 pm, our door still hadn't been fixed. We called the reception again, but there was no receptionist available, only a staff member with whom we had difficulty communicating in English. Finally, he realized that the batteries in the door lock had died and replaced them. We were kept waiting for a whole day for such a simple problem to be resolved. We stayed for five nights, and even though our check-in and check-out dates were the same, our friends' room was never cleaned. Overall, the hotel was completely unprofessional and provided very low-quality service.
by A verified traveler
Posted 1 Jul 2023
Air Conditioning
by A verified traveler
Posted 29 Jun 2023 on Hotels
Brilliant stay. Helpful staff at the reception desk. Clean balcony room . Walk in shower. Plenty of food at breakfast. Excellent location for the bus route to nearby towns. Central to all the bars and restaurants .Highly recommend .
by A verified traveler
Posted 14 Jun 2023
Construction around the front in a huge area. Which can be understandable but there was no parking so we had to bring our luggage a long distance and drag it thru construction and all their stuff was out in the way. Then the room spelt like raw sewage. Area is beautiful! Once all done the area will be beautiful! Just to fix the smell. Also why steps in the lobby two , to lift your luggage up to the elevator makes no sense!
