Ratings based on 98 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
3 Jun 2024 by Guest Service Team , Hotel Management
Dear Kaylamb, Thank you so much for your glowing review and for choosing to stay with us! We're thrilled to hear that you had such a wonderful experience during your time here.We strive to provide exceptional service and create memorable moments for all our guests, and it's fantastic to hear that we succeeded with you. Your kind words will be shared with our team, who work hard to ensure every aspect of your stay is perfect.We hope to welcome you back again soon for another unforgettable stay with us.Warm regards,
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Guest Service Team , Hotel Management
Dear Dionne,Thank you for taking the time to leave us a glowing 5-star review! We are delighted to hear that you had such a wonderful experience during your stay with us.Your positive feedback means the world to us and serves as a testament to our ongoing commitment to providing exceptional service to our guests. It was our pleasure to have you with us, and we are thrilled that you enjoyed your time at our hotel.We hope to have the opportunity to welcome you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,
by A verified traveler
Posted 18 May 2024
Honestly so beautiful and elegant. I cried leaving this property as I didn’t want to leave
From Alex the Supervisor to Eleni & Joanna by the beach bar, everyone was so pleasant and kind
For context I’m mid 20’s and my mother is in her late 50’s and we both loved it so much.
The wellness spa was amazing ! Incredible ! Staff there were amazing too.
There were so many ways they made this stay special like surprising my mum with a birthday cake and other free things just because.
Everyone is so polite and lovely. Although it is a family resort, I didn’t feel disturbed by the kids at all.
Infact it was nice to have the kids around as they added a lovely touch to the resort. The resort also made adequate provision for the kids.
I ate and ate till I couldn’t eat anymore ! The food is incredible. Everyone at the beach bar knew me by face and name before I left; that’s how much I loved the food
The drinks are superb and I was spoilt for choice ! I feel like I was in heaven ! Thank you so much Helea !
I also enjoyed the shops available and bought three stunning pieces from the jewellery shop.
Once again, thank you so much ! I’ll be back !!!
Comment from Hotel Management
19 May 2024 by Guest Service Team , Hotel Management
Dear Mrs. Emmanuella, Your heartfelt feedback truly touched us. We're overjoyed to hear that your stay with us was so memorable and special. It's delightful to know that you found our property beautiful and elegant, and that you were moved to tears upon leaving.We're immensely proud of our team, from Alex to Eleni & Joanna , for providing exceptional service. It's wonderful to hear that they made your experience pleasant and memorable.We're thrilled that both you and your mother enjoyed our resort, and that the wellness spa was such a highlight for you. Birthdays are special occasions, and we're glad we could make your mother's day even more special with a birthday cake and other surprises.Your kind words about our food, drinks, and the overall atmosphere of the resort mean the world to us. We're delighted that you felt welcomed and well taken care of during your stay.Thank you for your patronage and for sharing your experience with us. We can't wait to welcome you back to Helea Lifestyle Beauty Resort for another unforgettable stay!Warm regards,
by A verified traveler
Posted 17 May 2024
The staff here are so attentive and nothing is too much trouble. Area is beautiful, beach with water sports, activities in the hotel, lots of areas to relax. Honestly an incredible place
Comment from Hotel Management
17 May 2024 by Guest Service Team , Hotel Management
Thank you for your glowing review! We are thrilled to hear that you had such a wonderful experience at our resort.Our team takes great pride in providing attentive service and ensuring that our guests feel well taken care of during their stay. We are delighted that you enjoyed the beautiful surroundings, including the beach with water sports, and the various activities available at the Hotel.We hope to have the pleasure of welcoming you back to our resort soon for another memorable stay.Warm regards,
by A verified traveler
Posted 3 May 2024
It was a very nice hotel I would said the food option is not the best but overall it’s nice resort to stay at they staff are great
Comment from Hotel Management
7 May 2024 by Guest Service Team , Hotel Management
Dear Mrs.Jhoanna, Thank you for your feedback! We truly appreciate your kind words about our resort and our exceptional staff. Your satisfaction and comfort are our top priorities, and we're delighted to hear that you enjoyed your overall experience with us.We take all guest feedback seriously, including your comment about the food options. We strive to provide a diverse and delicious dining experience for all our guests, and we'll certainly take your feedback into consideration as we continuously improve our offerings.Thank you once again for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!Warm regards,
by A verified traveler
Stay elsewhere
Posted 2 Nov 2023 on HotelsThis is not a modern hotel or one that has anywhere near enough facilities for the amount of guests. I will definitely not stay here again, nor would I recommend. Stay elsewhere.
Comment from Hotel Management
8 Dec 2023 by Helea LifeStyle Beach Resort, Hotel Management
Dear Jennifer,Thank you for your review. We are sorry to hear that your stay with us did not match your expectations.Looking forward to welcoming you again in the future.Kind regards,The Helea Lifestyle Beach Resort Team.
by A verified traveler
Posted 22 Oct 2023
Excellent hotel. Would definitely recommend. Can't wait to visit again.
Comment from Hotel Management
23 Oct 2023 by FOM Helea, Hotel Management
Dear Simbiat Anike,Thank you very much for your kind review and for choosing Helea Family Beach Resort. Your positive feedback is the best reward for us. We look forward to welcoming you back soon.Kind regards,Helea Family Beach Resort Team
by A verified traveler
Posted 18 Oct 2023
Our stay was lovely. Our room was very comfortable and big. Staff were courteous although the buffet staff seemed a bit frazzled. Long hours and days I assume. The pools were wonderful and catered for all ages. All in all a wonderful holiday.
Comment from Hotel Management
20 Oct 2023 by FOM Helea, Hotel Management
Dear Julie,Thank you very much for rating us!Kind regards,Helea Family Beach Resort Team
by A verified traveler
Posted 15 Oct 2023 on Hotels
Comment from Hotel Management
20 Oct 2023 by FOM Helea, Hotel Management
Dear Dvir,Thank you very much for rating us!Kind regards,Helea Family Beach Resort Team
by A verified traveler
Posted 11 Oct 2023 on Hotels
Comment from Hotel Management
14 Oct 2023 by FOM Helea, Hotel Management
Dear k,Thank you very much for rating us!Kind regards,Helea Family Beach Resort Team
