Ratings based on 86 Verified Reviews

4.1 out of 5
73% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Sep 2023
This was our First trip to Crete, this resort was on the quite side, so if you looking to unwind and relax , this is the place. The meals were pretty good and the desserts amazing. The staff were pretty friendly although I find the bar staff at the pool could be a bit more friendlier.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2022
5 out of 5
by A verified traveler

Relaxing holiday

Posted 12 Oct 2021 on Hotels
4 out of 5
by A verified traveler

Great hotel!

Posted 31 Jul 2021 on Hotels
We very much enjoyed our stay in this hotel. Very nice hotel. Beautiful comfortable rooms with an excellent service. Make sure to make reservation the sea view.
4 out of 5
by A verified traveler

great location for driving to western beaches.

Posted 7 Oct 2020 on Hotels
This is a medium size hotel on a rocky strip of beach in a small beach town. Nice atmosphere but if crowded there is not much space between rooms, chairs on the patio or beach. Pools spaced throughout property is a nice touch. Best part was the location- good driving distance to many great western beaches. Food is okay. Servers working hard during trying times. Several restaurants nearby but not all opened back up after Covid. 3.5 stars. 4 for location.
3 out of 5
by A verified traveler

Posted 31 Oct 2019
You couldnt fault the staff, they were so friendly and helpful. We were aware until 4 days prior to departure that the hotel was closing. It was very quite, rooms pleasant but dated. We enjoyed our stay overall but it didnt meet expectations of a 4 star hotel
Comment from Hotel Management
31 Oct 2019 by Giannoulis Hotels & Resorts, Hotel Management
Dear Guest, Thank you very much for your kind words about our staff members and for taking the time to provide us your feedback. We are sorry to hear that your stay at our Resort did not meet your expectations. However, the management and the staff of our resort are already informed about your notices in order to proceed with all the necessary reactions. We hope that you will give us a second chance to welcoming you again in the near future, and maybe earlier in the summer season. Best regards, The management
3 out of 5
by A verified traveler

Posted 15 May 2019
Basic place noting luxurious, perfect to stay a night, clean and gentle, but not a week resort.
Comment from Hotel Management
20 May 2019 by Giannoulis Hotels & Resorts, Hotel Management
Dear Guest, Thank you very much for taking the time to share your experience of your one night stay here with us. Our resort offers plenty of services and facilities in order to provide a comfortable long or short stay under a child free environment beside the beach. We hope that you will give us a second chance to seeing you again in the near future. Best regards
4 out of 5
by A verified traveler

Posted 11 May 2019
Lovely, quiet location and staff are very helpful. Is kept really clean and has all the facilities you need on for a relaxing holiday.
Comment from Hotel Management
20 May 2019 by Giannoulis Hotels & Resorts, Hotel Management
Dear Sarah, Thank you so much for your kind words and for choosing to spend your summer holidays here with us! We are happy to see that you had a relaxing stay and that you enjoy our services and facilities so much! We hope that you will give us the chance to welcoming you again in the near future. Best regards, The management
5 out of 5
by A verified traveler

Posted 7 May 2019
The property is right on the ocean and we had ocean view room. Spectacular! Esp compared to other hotels in the town or Kolymbari. The food was amazing!
Comment from Hotel Management
10 May 2019 by Giannoulis Hotels & Resorts, Hotel Management
Dear Guest, Thank you so much for your kind words and for the excellent scoring!! We are glad to hear that you had a pleasant stay here with us and we hope that you will visit us again in the near future! Best regards, Giannoulis Hotels & Resorts
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great experiance

Posted 31 Oct 2017
Pros: Great food, service and entertainment.
Cons: TV's could be better and have more channels. Room for more clothes storage like some drawers.
Very friendly staff made us feel very welcome. The food choice was good and the deserts were great. Overall, we have enjoyed the stay. There were also live music and entertainments almost every evening.
Comment from Hotel Management
31 Oct 2017 by Giannoulis Hotels & Resorts, Hotel Management
Dear Darius, Thank you so much for taking the time to share your experience of your stay with us and for all of your kind words and compliments! We are happy to read that you had such a pleasant stay and that you enjoy all of our available facilities and services. Regarding your notices about our TV channels and the clothes storages we would like to inform you that the management and the staff of our resort are already informed about in order to proceed with all the necessary moves. We hope that you will give us the chance to welcoming you again in the near future. Best regards.
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