Ratings based on 34 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from uk
Posted 10 Oct 2018
lovely apartment , extremely clean, cleaning and bed, towel change every other day. georgina great host , nothing too much trouble, Could benefit from atoaster in the room , there was a grill of sorts but didn't toast very well
Comment from Hotel Management
12 Oct 2018 by Georgina, Hotel Management
Thank you very much for your kind review and for letting us know about the toaster, we will check it out. Kind regards, Georgina.
by A verified traveler
Apartment has potential but needs improvement
Posted 23 Apr 2018 on HotelsBooked this late as we wanted to be fairly close to Chania for the trip back to London after a week at other hotels on east Crete.
Outside of the building looked fine. Recently painted. Pool looked more glamorous in the pictures than real life but we did not use it.
Room was functional, we were only there one night so did not use any cooking facilities and ate out across the road (big mistake). Fridge could have done with a good clean but no mold.
Sofa was really grotty where the arms had clearly seen some food spillage. Not very comfortable either.
Beds looked OK - pillows had fresh covers on them but the pillows themselves were all lumpy and stained with what we assumed was sweat. Needless to say we did not use these and rolled up a jumper.
We reported the issues to Georgina the following morning and she said she would get them cleaned. You can understand some of the issues at the end of the season but this was early April. The pillows were beyond the cleaning stage
No one on site after 6pm so as we arrived at 5:30 we did not get a chance to report the issues the arrival night and to be fair Georgina may have resolved some of them.
Other hotels/apartments in the area were of the same standard so on par with the area. East side of Crete seems better standard with some good details available for not much more money.
Comment from Hotel Management
26 Apr 2018 by George, Hotel Management
Dear guest,
We always take into serious consideration our gusts's well-disposed reviews, as this helps us eliminate our weaknesses and thus improve our services.
Despite the fact that we have our doubts for many of those you mentioned, myself and my sister Georgina will investigate them. Please accept our apologies for not fulfilling your expectations and we certainly believe that next time you will receive a much better experience like the majority of your guests claim.
With our kindest regards, George and Georgina.
Recommended
for Everyoneby A verified traveler from Glasgow
Lovely stay next to the beach at Agia Marina
Posted 3 Jun 2017Apartment was clean and huge! Right next to the beach. Georgina is such a lovely lady. Very helpful! Loved the apartment and the location.
by A verified traveler
Posted 28 Sep 2023 on Hotels
Fantastisk beliggenhet, rent og fint rom, utrolig bra service og de ansatte var veldig snille og hyggelige.
by A verified traveler
Posted 27 Sep 2023 on Hotels
by A verified traveler
Posted 14 Sep 2023 on Hotels
by A verified traveler
Posted 10 Sep 2023 on Hotels
by A verified traveler
Posted 28 Aug 2023 on Hotels
Man får det man betalar för men ägaren var väldig snäll och hjälpsam
by A verified traveler
Posted 19 Aug 2023
Nice hotel close to the beach and a very nice and helpful landlady
by A verified traveler
Vi vender helt sikkert tilbage hertil
Posted 11 Oct 2022 on HotelsRent og pænt overalt, veludstyret lejlighed med kort afstand til strand og udsigt til havet. Det er ikke 5-stjernet luksus, men her er det, man har brug for. Georgina er den perfekte værtinde og yder sit bedste for gæsterne. Eneste minus er lys/lyd fra minigolf-/legeområde på nabogrunden.
