Ratings based on 30 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Excellent!!
Posted 25 Aug 2023 on HotelsEverything was good, from friendly check-in, great room with excellent facilities and a delicious breakfast.
We like the Elia hotels very much and have already booked another stay.
Comment from Hotel Management
25 Aug 2023 by Elia Hotels Group, Hotel Management
Dear Jill, We cannot thank you enough for your excellent review and very kind words.It is a great reward for us, to see that our guests have fully enjoyed their stay.We will be more than happy to welcome you again for your next stay. Kind Regards, Antonis YiakoumakisFront Office, Elia Hotels Group
by A verified traveler
Posted 24 Aug 2023 on Hotels
Comment from Hotel Management
25 Aug 2023 by Elia Hotels Group, Hotel Management
Dear Jill, We would like to thank you, once more, for your excellent rating. We are very glad to see you are enjoying our facilities and services and we hope to welcome you again soon.Warm Greetings, Antonis YiakoumakisFront Office, Elia Hotels Group
by A verified traveler
Elia - best in Chania?
Posted 26 Jun 2023 on Hotelscan't go wrong with the Elia Hotels group
by A verified traveler
Posted 10 Oct 2022 on Hotels
Comment from Hotel Management
21 Oct 2022 by Elia Hotels Group, Hotel Management
Dear Viktor, We would like to thank you very much for your rating. We really hope you enjoyed your stay with us and we will be very glad to welcome you again in the future.Kind RegardsThe Elia Team
by A verified traveler
4/10
Posted 19 Jun 2022 on HotelsI booked a room with balcony and they gave me room with just a tiny window over the bed overlooking a roof of another buildng so it was useless! They said that hotels.com made a mistake and lied that the hotel didn’t had balcony’s bit clearly you could see one on the third floor! So Hotels.com contacted them and they offered me a room with balcony the next day of my two day stay! I didn’t want it after cuz i didn’t wanna go through the hustle of changing rooms and i was upset that they lied to me when they said that the hotel doesn’t have balcony’s! The room btw was ok for the money you are paying in Chania! Plus the check in is a mess! You have to go to a sister hotel of that one to check in but that is not mentioned anywhere! I had luck to ask one of the people who was staying there in the hotel already and help me out!
by A verified traveler
Posted 28 Dec 2019 on Hotels
by A verified traveler
Elia hotels in Chania Old Town
Posted 1 Dec 2019 on HotelsWhen I arrived I found they had moved me to another nearby property, Elia Potie. The room they gave me was larger than what I'd reserved, and had very nice decor. And a small balcony! It is in the heart of shopping & restaurants, and a short walk to the harbor. The only drawback was that there was a popular nightspot on the ground floor of the building, with music and crowd noises until around midnight. The noise level wasn't too much, and should not bother you unless you're a light sleeper.
Be aware, you will check in at Elia Betolo, a short distance from both Elia Dortheou Episkopou and Elia Potie. Breakfast is at Elia Betolo as well, if you reserved a room including that. Note that all three hotels are on the edge of the Old Town which restricts motorized traffic. If you have a car you will need to park and walk a distance to the hotel. Also, there are no lifts (elevators to Americans). There is only one key per room.
by A verified traveler
Posted 3 Sep 2019 on Hotels
Comment from Hotel Management
5 Sep 2019 by Elia Hotels group, Hotel Management
Thank you for taking the time to rate us
by A verified traveler
Posted 19 Aug 2019 on Hotels
Cute and comfy hotel, the only problem is the noise from outside restaurant, even with the windows closed cannot be avoided. But it is not the fault of the hotel really, just something to keep in mind if you are a light sleeper.
Comment from Hotel Management
20 Aug 2019 by Elia Hotels group, Hotel Management
Thank you for taking the time to rate us and share your accommodation experience with us. The Venetian Harbor is full of restaurants and bars. It s a veru vibrant area of the town regardless of seasons and you very well spotted that some nights during the summer t can become increasingly busy.
by A verified traveler
First time to Chania!
Posted 18 Jul 2019 on HotelsWe loved how spacious the room was and the hotel is in an awesome location. Front desk suggested we go to Golden beach and we’re glad we did! Short public bus to the beach. Awesome stay.
Comment from Hotel Management
18 Jul 2019 by Elia Hotels group, Hotel Management
Thank you for sharing with us your accommodation experience. We are glad we were able to make your stay a memorable one for the right reasons.
