Ratings based on 182 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ely
Posted 23 May 2024
A lovely boutique hotel right on the beach. The staff were amazing, so friendly and welcoming. Lots of reatauranta nearby. I would definitely stay again.
Comment from Hotel Management
9 Jun 2024 by Andreas Giannikakis, Hotel Management
'm sorry to hear about your disappointing experience at the hotel. It's definitely not ideal to encounter issues like a faulty air conditioning unit and insects in your room during your stay. I understand how frustrating it must have been to deal with these challenges, especially without receiving a proper apology or acknowledgment from the staff.We take your feedback seriously and apologize for any inconvenience you experienced. Rest assured that we are actively working to address these issues to ensure that future guests have a more comfortable and pleasant stay. Your feedback helps us improve, and we appreciate you bringing these matters to our attention.Despite these setbacks, we're glad to hear that you found the hotel's location favorable. We hope that if you decide to give us another chance in the future, we can provide you with the exceptional experience that you deserve. Thank you for your review, and we hope to welcome you back under better circumstances.
by A verified traveler
Posted 18 Sep 2023 on Hotels
by A verified traveler
Posted 31 Aug 2023
Excellent location by a beautiful beach.
by A verified traveler
Posted 10 Oct 2022
by A verified traveler
Posted 16 Sep 2022
Elia Agia Marina:
Good and bad. We have very mixed feelings about our honeymoon stay at Elia Agia Marina.
The Bad:
We spent a 3 week honeymoon throughout Greece and were made to feel welcome in all the hotels we stayed at except for this one. Each hotel went out of their way to congratulate us and even send bottles of wine to welcome us. This is not required but a nice touch. We never received our free bottle of wine included with our Expedia booking. We felt weird asking for it as we were made to feel uncomfortable with everything we asked for throughout our stay including beach towels and housekeeping. The staff seemed very friendly with their regular guests but we did not feel welcomed throughout our week there. Also, we had a room with a handicapped shower which consistently flooded due to a flawed setup that the staff acknowledged being an issue. It was very frustrating that we would have to ask nightly for extra towels to absorb the water despite them indicating a note would be left for housekeeping. Housekeeping also seemed to inconsistently clean the room and forgot to give us towels multiple times. Overall, there was a very weird vibe here and this was one of the least welcoming hotels we have ever stayed in.
The Good:
The room was very spacious. We also had a very nice view of the ocean from room 11. The breakfast was plentiful each day and offered good options for every appetite.
Comment from Hotel Management
17 Sep 2022 by Fyntikakis Giannis, Front Office Desk, Hotel Management
Dear Michael, Thank you for taking your precious time to share your experience with us here. On behalf of the hotel team, we really value and appreciate your constructive feedback. We are glad that you enjoyed the room and the view, as well as the breakfast of our hotel. On the other hand, we are sorry to hear that the professional and courteous approach of our staff did not meet your expectations, as it is a top priority for us. Moreover, we would like to apologize for the issue you experienced with your bathroom and we have informed the appropriate hotel team to make all necessary modifications. Regarding the housekeeping, we are sorry to hear your complain about the towels and we want to assure you that this is not the service we pride ourselves with. We hope to have the chance to welcome you again in the near future and this time make your stay remarkable!
by A verified traveler
They treated us like we were one of the family!
Posted 9 Sep 2022 on HotelsThe staff was absolutely incredible!! They catered to our every need, whether at a meal, by the pool, or on the beach! Arranged our airport shuttle, called us taxis, they even provided us with boxed breakfast (that we didn’t even ask for) the day we had to leave early to head to the airport!
They all went above and beyond!!!!
Comment from Hotel Management
9 Oct 2022 by Fyntikakis Giannis, Front Office Desk, Hotel Management
Dear Emanuel, Thank you for taking the time to share your opinion with us and leave us such an excellent review. By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. All the kind words about the hotel, the services and especially our staff are much appreciated, and it gives us great pleasure. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to improve ourselves and deliver great experiences. Thanks for your trust in choosing Elia Agia Marina, a Diamond Chain Collection. It was an honor to have you here as our guest, and we look forward to have the opportunity to accommodate you again in the future!
by A verified traveler
Posted 24 Aug 2022
by A verified traveler from Ottawa
Posted 20 Aug 2022
Great beach, great food, friendly service, clean and large rooms, loved it! We had sea view and I was amazing - well worth it!
Comment from Hotel Management
21 Aug 2022 by Fyntikakis Giannis, Front Office Desk, Hotel Management
Dear Shelby, Thank you for your excellent review and we truly appreciate your taking the time to post your experience with us. It is so nice to read such an amazing feedback, and it gives us great pleasure to know that that every action taken from our team, to provide you the highest quality of service, did meet your expectations. We appreciate your brilliant comments about the staff, the cleanliness and design of the room, our private beach and the restaurant. Thus, we are really glad that we could make your stay memorable. Thanks for your trust in choosing Elia Agia Marina. We look forward to your next visit!
by A verified traveler
Not for us
Posted 19 Aug 2022 on HotelsModern room, good air con, large shower.
Breakfast ok, not very warm (the cooked part) and not replenished regularly.
Pool tiny (very creative photo taking in the Hotels.com description)
Hotel right on the beach if your only there for the sea then the size of the pool isn’t a problem I guess, we like both tho!
Lots of pool bars on the beach tho that you can use theirs pools if you buy drinks/eat at their establishments.
Most staff great, tho the bar lady with the blonde hair was rude constantly throughout the week and only seems to interact with local people she knows that use the hotel for food or drinks, it was disappointing as there was no reason for it.
Comment from Hotel Management
20 Aug 2022 by Fyntikakis Giannis, Front Office Des, Hotel Management
Dear Mr. Rob, Thank you for taking the time to share your thoughts with us. We are glad to know that you enjoyed the design of the room and the location of our property during your recent stay here. We endeavor to go above and beyond to ensure our guests have a memorable experience and that is why we have already shared your comment regarding the service of the bar staff with the appropriate team. Thank you once again for your review and we really hope to welcoming you again!
by A verified traveler
Posted 7 Aug 2022 on Orbitz
