Ratings based on 711 Verified Reviews

3.6 out of 5
76% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 May 2024
Very central and staff were helpful
3 out of 5
by A verified traveler

Beware of noise level

Posted 10 Feb 2024 on Hotels
Our room was at the back of the hotel right opposite a bar/club. The noise was terrible. VERY loud music until 4:20am. This was a Friday night. We have stayed at this property before, also on the back, but never had music this bad before. If we go again we will request a room on the opposite side. It is a great location and value for money right in centre of town. Also, we did request a smoke free room as this has been an issue on a previous visit but sadly the room this time also smelt badly of cigarettes.
4 out of 5
by A verified traveler

Amazing value for money and central location

Posted 3 Feb 2024 on Hotels
Amazing value for money. Have stayed before and will stay again. Great central location. Basic room style but has great modern bathroom. Don't be put off by the dated lobby area as rooms are not so old. Our room smelt of stale cigarettes this time but not had that before.
Comment from Hotel Management
4 Feb 2024 by m., Hotel Management
Thank you for staying with us. We appreciate your feedback.
5 out of 5
by A verified traveler

Posted 12 Dec 2023
Comment from Hotel Management
8 Feb 2024 by m., Hotel Management
Thank you for staying with us. We appreciate your feedback.
5 out of 5
by A verified traveler

Posted 18 Nov 2023 on Hotels
Comment from Hotel Management
19 Nov 2023 by m., Hotel Management
Thank you for staying with us. We appreciate your feed back.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 28 Oct 2023
The breakfast buffet was excellent
Comment from Hotel Management
28 Oct 2023 by m., Hotel Management
Thank you for staying with us . We appreciate your feed back.
4 out of 5
by A verified traveler

Posted 27 Oct 2023 on Hotels
Comment from Hotel Management
27 Oct 2023 by m., Hotel Management
Thank you for staying with us. We appreciate your feed back.
4 out of 5
by A verified traveler

Posted 20 Oct 2023
The neighbourhood is happenninj
Comment from Hotel Management
24 Oct 2023 by m., Hotel Management
Thank you for staying with us. We appreciate your feed back.
5 out of 5
by A verified traveler

Perfect stay!!!

Posted 25 Sep 2023 on Hotels
Was amazing people very friendly very good location , very clear room all perfect bathroom very nice a Litle small but for bath very pleasant. Is in the middle of the downtown with restaurant around but the system of their doors you don't eat any outside . I love it and yes I will stay there always when I back to Heraklion
Comment from Hotel Management
3 Oct 2023 by m., Hotel Management
Thank you for staying with us, We appreciate your feedback.