Ratings based on 17 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
3.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
No 5 star, very bad food & run down rooms.
Posted 3 Oct 2020 on HotelsThe hotel looks nothing like the pictures. The rooms are run down, very old and braking, the food is so bad in quality and bad on healthy choices. The location is great, and the pool
Is fun.
The worse is the food.
Comment from Hotel Management
5 Oct 2020 by Front Office Manager, Hotel Management
Dear Guest,
Thank you for your review. Concerniong the rooms, we are plannig to renovate them in the near future. As for the food, the majority of the guests are very satisfied with the taste and quality. In any case the opinion of the clients is always welcome and you can send your suggestions by mail. Thank you for having chosen our hotel.
by A verified traveler
Posted 13 Sep 2019 on Orbitz
Great location on the beach... plenty of plsvrs to eat and cute shops.
by A verified traveler
Please add some dark rich beer on tap.
Posted 21 Sep 2018 on HotelsRoom 308 may be haunted.
Comment from Hotel Management
26 Sep 2018 by Malia Beach, Hotel Management
Dear Mr David,
Thank you very much for your comments.
We will take care them.
by A verified traveler
Great hotel in excellent location
Posted 27 Aug 2018 on HotelsGreat place to be
Comment from Hotel Management
29 Aug 2018 by Octavian , Hotel Management
Thank you very much. We are glad you enjoyed your time with us.
by A verified traveler
Posted 22 Aug 2018 on Hotels
Comment from Hotel Management
29 Aug 2018 by Octavian, Hotel Management
Thank you very much . We are happy to know you had a wonderful stay.
Recommended
for Everyoneby A verified traveler
Posted 11 Aug 2018 on Ebookers
This was a very good hotel because it was on the beach with excellent facilities, e.g. a Taverna restaurant which was opened when the main restaurant was closed as an additional place to eat on site. The main restaurant food was very very good with varieties each day. The hotel grounds was beautiful with its own natural herbs gardens! Good children play area too. The nearby shops and supermarkets was very handy.
However, we do believe that this hotel could easily become a 5 star rating if the management looks into the styling and general fixtures, decor and furniture of the bedrooms which although Greek style seemed very basic!
On a whole it was very good value for money and we had a lovely 8 day stay and a very memorable stay for our first time in Crete.
Comment from Hotel Management
29 Aug 2018 by Octavian, Hotel Management
Thank you very much for your feedback and for the positive overall evaluation. We are very happy to have been able to offer you a memorable stay.
Good hint for the 5 star upgrade :)
by A verified traveler
Posted 9 Jun 2017 on Hotels
by A verified traveler
Posted 11 Aug 2021
Die Anlage war super schön und nah am Strand. Es hat uns sehr gut gefallen und wir kommen gerne wieder!
Comment from Hotel Management
11 Aug 2021 by Front Office Manager, Hotel Management
Vielen Dank. Wir freuen uns auf ein Wiedersehen.
by A verified traveler
Posted 9 Jun 2019
Eigentlich ok. Für Familien optimal. Schön gelegen. Traumhafter Strand und Pool.
Comment from Hotel Management
12 Jun 2019 by Reservation Department Malia Beach , Hotel Management
Wir freuen uns dass unsere Hotel hat Ihnen gefallen. Wir hoffen Sie Kommen wieder bald.
by A verified traveler from Noord Holland
Locatie is perfect maar dat is het dan ook.
Posted 25 Jul 2018
Pros: Ligging is top! Tuin is goed onderhouden en animatieteam is goed!
Cons: Veel. Opknappen resort. De gasten met een glimlach benaderen. Dagelijks schone handdoeken. Het eten meer afwisselen.
Location: Locatie is top. Doodlopende straat en als je die inloopt kom je verschillende winkels, uitgaansgelegenheden en auto/motor verhuurbedrijven tegen.
In Malia is het niet eenvoudig een hotel aan het strand te vinden. Dessole Malia Beach is dan een optie. De ligging is prima!. De gasten zijn 80% Russisch. De gebouwen zijn oud en moeten dringend opgefrist worden. Je moet 3 dagen met de handdoeken doen. Zowel in de kamer als voor het zwembad. Het eten is iedere dag hetzelfde. Op zich goed van kwaliteit maar na een paar dagen gaat het wel vervelen. Animatie is goed! Italiaans team maar ze doen er echt alles aan om de mensen te vermaken. Water in de kamer is er niet en dus mag je naar de supermarkt om flesjes water te kopen en dat met een All inclusive formule. Raar..... Personeel lacht bijna niet. Hoe moeilijk is het om de gasten het naar de zin te maken? Natuurlijk zijn er positieve uitzonderingen. Al met al: Veel te duur voor het arrangement wat geboden wordt. Geen sprake van een 4 sterren ervaring ! Eerder 2,5.
