Ratings based on 33 Verified Reviews
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2023
If you like modern architecture- this is your place. Eco friendly in all details. Totally organic.
Excellent staff.
We’ll be back!
Comment from Hotel Management
25 Oct 2023 by Stavros , Hotel Management
Dear Silvina & Javier,Thank you for staying with us and for sharing your amazing feedback.We wish to be able to welcome you back one day in Samos.Kind regards,Stavros
by A verified traveler
Posted 30 Sep 2023
Comment from Hotel Management
2 Oct 2023 by Stavros , Hotel Management
Dear James,Thank you for staying with us and for the feedback you provided.It will be our pleasure to be able to welcome you back one day.Kind regards,Stavros
by A verified traveler
Posted 24 Sep 2023 on Hotels
Comment from Hotel Management
27 Sep 2023 by Stavros , Hotel Management
Dear Ali,Thank you so much for staying with us and for the review posted.We wish to be able to welcome you back one day for another Casa Cook experience.Kind regards,Stavros
by A verified traveler
Posted 18 Sep 2023
Great hotel, professional and friendly staff. We loved our poolside room. We will stay here again.
Comment from Hotel Management
19 Sep 2023 by Stavros , Hotel Management
Dear Mehmet,Thank you for your amazing feedback. We are already looking forward to welcome you back one day.Kind regardsStavros
by A verified traveler
Not living to expectations
Posted 26 Aug 2023 on HotelsThe service is mixed. Although a few members of the staff are very nice, the training is lacking and there is a poor understanding of the level of service required for a 5 star boutique hotel.
Comment from Hotel Management
27 Aug 2023 by Stavros , Hotel Management
Dear Guest,Thank you for staying with us and for sharing your feedback which has been taken into consideration.We wish to be able to have another opportunity with you in the future.Kind regardsStavros
by A verified traveler
Posted 14 Aug 2023
The hotel was beautiful with every detail being perfect.
We had the nicer room with the community pool shared by 8 rooms with own veranda including double subbed, 2 chairs, and a table. Loved our room and veranda.
Beach at hotel was very pleasant and had comfy sun-beds. At 1-2pm, they had complimentary lemonade which was a cute touch.
Buffet Breakfast was yummy.
Even though, I am at gold status on Expedia, I didn’t get late checkout nor upgrade. I did get to check in earlier since my room was ready which was convenient. It was high season, I guess.
All employees were very friendly and helpful.
Comment from Hotel Management
15 Aug 2023 by Stavros , Hotel Management
Dear Panayiota,Thank you so much for staying with us and for the feedback you provided. Really pleased to hear you enjoyed your room and the services as a gold member. Indeed the upgrade sometimes is not available but our attention to our guests will never be interrupted. We wish to be able to welcome you back one day .Kind regards,Stavros
by A verified traveler
Posted 13 Aug 2023
Firstly when we check in never meet VIP access probaply WYC access means WHY YOU CAME !!
They said no room for upgrade ! immediately I checked from expedia and other website organiser min 3 categories available for same date …
When enter the room only uht packed water 🤓 as vip access welcoming also refrigerator empty as bonus safety box and shower drain is not working in a minute floor looks like a bath tube
During our 3 night stay never change our towels never drop any water ! first day for room cleaning doesnt work after 14:00 !
Anyway firstly I accused by myself because I belived in expedia gold status and vip acces plus casa cook images
Thats why in that case guilty not only casa cook also expedia
Our room : 210 worst room of hotel ! in my opinion feel like in a tent at the base camp min 5 rooms neighbours ( 2 our sides 3 across ( max 2-3 meters far ) the our room all chats in the room
another problem hotel border is airport probaply due to the high season noisy & noisy
Final cut ; I am waiting recovery solutions
Both of casa cook and expedia damaged a part of my holiday and I will share these experience all social media not only at expedia corner….
Comment from Hotel Management
15 Aug 2023 by Stavros , Hotel Management
Dear Mr Aktas,Thank you for staying with us and for the feedback you provided. The special discount on the spa services was available for you in our spa. Room was made up daily during the stay.Even though availability was limited - the subject to availability upgrade was offered and it was denied.Thank you again..
by A verified traveler
Posted 9 Aug 2023 on Hotels
Comment from Hotel Management
11 Aug 2023 by Stavros , Hotel Management
Dear Jasmine,Thank you for your feedback.We wish to be able to accommodate you again in a future trip to Samos.Kind regards,Stavros
by A verified traveler
Posted 17 Jul 2023
Fantastic resort . It’s probably the only one that’s worth staying at while in Samos. Excellent place
Comment from Hotel Management
17 Jul 2023 by Stavros , Hotel Management
Dear Marina,Thank you so much for your amazing feedback. It was a pleasure having you stay with us and the whole team is looking forward to being able to welcome you back one day.Kind regardsStavros
by A verified traveler
Posted 21 Aug 2022
