Ratings based on 54 Verified Reviews

4.6 out of 5
88% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Excellent place to stay

Posted 11 May 2023 on Hotels
Loved everything apart from bad weather. Food was fantastic, room was lovely and clean. Couldn’t fault anything
5 out of 5
by A verified traveler

A taste of luxury without the luxury price tag

Posted 24 Sep 2021 on Hotels
I was very impressed with my stay. The facilities (hotel, gym & spa) were exceptional & there was plenty of variety at breakfast and lunch (i didn’t sample the food options in the evening). The staff were very friendly & couldn't be more helpful. The pool was always clean but despite the pictures on the website it's difficult to do full lengths & is more of a cool down type of pool. There is frequent themed nights & whilst I was there there was traditional Greek dancing & singers on. The only thing I could fault was the mattress was very hard so took me a few nights to get used to it & get a good night's sleep. I also used the voucher for the a la carte restaurant within the hotel called Elia. The 6 course meal was absolute perfection & the menu contained some of the best food I have ever eaten so you must visit there if you stay. Very luxurious, well worth the money.
4 out of 5
by A verified traveler

Posted 21 Aug 2021
The private pool in our room was phenomenal, yet the towel services for the resort were obscure. Also, the large resort pool chairs were always “held” by patrons who never removed their towels which was frustrating as someone who came in after them.
5 out of 5
by A verified traveler

Posted 29 Oct 2019
The staff were very friendly and the hotel was clean, with good facilities and enough space for everyone. The food was fresh, with a wide variety to choose from so something for all. Definitely recommend this as a destination.
4 out of 5
by A verified traveler

Posted 29 Aug 2019
The staff were anazing the cleanliness and the food were fantastic
5 out of 5
by A verified traveler

Posted 16 Aug 2019
A beautiful hotel with extremely helpful staff. A high standard of room and cleanliness - very relaxing in lovely surroundings.
5 out of 5
by A verified traveler from United Kingdom

Posted 9 Jun 2019
The hotel is in a very nice location. One of the swimming pool where we sun bathe most of the time has a nice view of the mountains. The food and drinks are excellent, hats off to the chefs and kitchen staff. Majority of the staff were really friendly especially the bartenders and the waiters. Will recommend this hotel to my fAmily and friends. Crete is a stunning island.
5 out of 5
by A verified traveler from Bristol

Posted 30 May 2019
The staff are excellent. The standard of the food was really good. The quality of the accommodation is superb.
4 out of 5
Recommended
for Everyone
by A verified traveler from Uk

Third visit

Posted 10 Oct 2018
My daughter and I stay for 4 days each year. We arrive late in the evening, the night manager is always helpful and there is a snack for us in the room. Food is good with wide choice of dishes. Theme nights are fun. The only fault is a lot of people smoke and smoking areas are close to the restaurant, and although the rooms are none smoking they smoke on the balcony.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Very nice hotel central to stalis and beach .

Posted 24 Sep 2018
Pros: Cleanliness and hotel staff .
Cons: Entertainment in evenings poor .
Location: Location central to stallis .Beach over the road .Plenty of shops and bars outside hotel
Food at this hotel is exceptional .Service second to none . Hotel rooms clean and tidy .Only Down side tv channels for Germans and other nationalities .Dont think you should have to pay for room safe . Hotel outside areas spotless.. Panos at pool bar is a credit to your hotel .Always had a smile on his face and always knew what people were drinking .