Ratings based on 27 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2023 on Hotels
by A verified traveler
Posted 11 Aug 2023
Staff was rude, not helpful. Room door was open when we checked in. Loud with music playing until early morning hours.
Comment from Hotel Management
11 Aug 2023 by zante atlantis, Hotel Management
Dear Mrs Connie,We regret to read this review as our hotel team tries every single day to provide the best services and hospitality to our guests. The room door when you checked in was open as the housekeeping has just finished the mop. Hope to welcome you again for more days! Kind Regards
by A verified traveler
Posted 3 Jun 2023
My bedding felt damp.
Receptionist couldn’t understand us… Safe was locked, aircon didn’t work, Asked for 2 taxis but booked us 1.
by A verified traveler
Posted 30 May 2023 on Hotels
Excellent stay if you are under 21 and are looking to get plastered with a bunch of other drunks as well. - and then enjoying everything that goes with that - getting woke up in middle of night by screaming guests, etc. Very clean and front desk ladies were nice and trying to do their best.
Comment from Hotel Management
31 May 2023 by zante atlantis, Hotel Management
Dear Guest,Thank you for your review. Our hotel accepts young ages as well, so we regret to hear that you did not enjoy your vacation because of the screaming guests. Our staff try to make every effort to ensure a smooth and enjoyable experience with us. Hopefully, shortly see you again!Kind Regards
by A verified traveler
Posted 26 Sep 2022
by A verified traveler
깨끗한 룸 환경과 서비스가 훌륭합니다.
Posted 20 Sep 2022 on Hotels옷을 룸에 놔두고 체크아웃하고 한참후에 옷이 없어졌단걸 알고 다시 찾아갔을때 친절하게 세탁까지 해주셨네요
시설도 깨끗하고 좋았습니다.
Comment from Hotel Management
20 Sep 2022 by Jenny Yiannioti, Hotel Management
Thank you for your lovely review!!!We would love to see you again!
by A verified traveler
Posted 3 Jul 2022
For the minute that we arrive to check in we had problems with our stay. We arrive for a late check in at around 7pm but still had to wait for around 15mins to actually get to our rooms. As it appear our room wasn’t ready although check in time was at 1pm. There was also a 50Euros deposit that you have to pay on arrival. This was unexpected and not mention on our booking confirmation. We were very disappointed as this eat out from our holiday budget as we would only received it back on our last day. Meaning that we had to use our bank cards and pay for an exchange fee. It was also very hard to understand what was going on at the time of check in as the music from their bar was way too loud. At the time we were thinking this would only be until the pool closed which was at 8pm however the music was still going on and unbearable especially after a full day of travelling. We finally had enough at call reception at around 10pm to complain about the noise levels. This is something that happen pretty much every evening which was extremely disappointing for us as we wanted a much quieter atmosphere in our room. The bathroom in our room was horrible. From the very poorly cleaned shower to the toilet roll holder that was broken which mean that the toilet roll was left on top of the actual loo. For a big hotel like this you would think that they would be able to fix something very small such as this. Also, the hotel doesn’t provide guests with pool towels for your stay.
Comment from Hotel Management
6 Jul 2022 by Jenny Yiannioti, Hotel Management
Dear sir/Madam,
We feel sorry that you did not enjoy your Holidays.
As you can understand, in the middle of July and especially in the Laganas area, we have lots of young girls and boys. Everyone wants to have a great time so it might be a little bit louder resort than you think of.
Reception works 24 hours so you could easily inform them about any issues that might worry you. We could offer you a quiet room if you have asked for it.
Maids are cleaning daily for more than 10 hours. You could easily again advise them about your bathroom or if something was missing too.
A last. deposit is a secure way to protect our hotel, but as you have mentioned, we return it to you as long as everything was well in your room.
Hope next time, you will give us the chance to offer you a relaxing, enjoyable holiday.
Many Regards,
Jenny Yiannioti
Reservation Manager
by A verified traveler
Posted 4 Oct 2021
It was a nice located clean place. The staff were very helpful and friendly. Angela, Jenny, the lady at the bar, the electrician were very helpful and accommodating.
I will definitely come back :-)
Keep up the good work!
Comment from Hotel Management
5 Oct 2021 by Jenny Yiannioti, Hotel Management
Thank you for your wonderful review.
We are definitely sure that we shall meet again soon!!!
Regards,
by A verified traveler
Posted 30 Sep 2021 on Hotels
Comment from Hotel Management
2 Oct 2021 by Jenny Yiannioti, Hotel Management
Thank you for your wonderful review!
We hope to welcome you soon again.
Many regards,
by A verified traveler
Highly Recommended
Posted 27 Sep 2021 on HotelsExcellent hotel and excellent service.
Comment from Hotel Management
27 Sep 2021 by Jenny Yiannioti, Hotel Management
Thank you for your wonderful review!
Hope to welcome you soon again.
Regards,
