Ratings based on 77 Verified Reviews

3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 May 2024
SPLENDID
5 out of 5
by A verified traveler

Posted 15 Feb 2024
I’d happily go back again.
Comment from Hotel Management
26 Feb 2024 by Hotel Atlantis, Hotel Management
Dear Hugh,Thank you for choosing Hotel Atlantis for your stay. We are delighted to hear that you had a pleasant experience and would be happy to welcome you back again in the future.Best regards,Hotel Atlantis
5 out of 5
by A verified traveler

Posted 27 Sep 2023 on Hotels
Comment from Hotel Management
28 Sep 2023 by Team of Atlantis Hotel, Hotel Management
Sayın Suleyman Ugur,Atlantis Oteli'nde geçirdiğiniz zaman için bize tam puan verdiğiniz için çok mutluyuz! Yorum yapmasanız da, 10 puanlık mükemmel dereceniz bizim için son derece değerli ve motivasyon kaynağıdır.Misafir memnuniyetini en üst seviyede tutmayı hedefliyoruz ve bu tür olumlu geri dönüşler, bu yolda doğru ilerlediğimizi gösteriyor.Tekrar bizi tercih etmenizi dört gözle bekliyoruz. Gelecekteki seyahatlerinizde size en iyisini diliyoruz.Saygılarımla,Team of Atlantis Hotel
5 out of 5
by A verified traveler

Posted 26 Sep 2023 on Hotels
Comment from Hotel Management
28 Sep 2023 by Team of Atlantis Hotel, Hotel Management
Dear Renate,We are absolutely thrilled to hear that you had an excellent experience at Atlantis Hotel! Your glowing review and perfect 10 rating mean the world to us.It's wonderful to know that our team's hard work and dedication to guest satisfaction have made a lasting impression on you. We strive to provide an unparalleled experience for all our guests, and it's incredibly rewarding to hear that we've achieved that goal during your stay.Thank you for taking the time to share your thoughts. Your feedback not only serves as a testament to our commitment to excellence but also inspires us to continually elevate our standards.We look forward to welcoming you back to Atlantis Hotel in the near future. Until then, safe travels and warm regards.Best wishes,Team of Atlantis Hotel
2 out of 5
by A verified traveler

Posted 1 Sep 2023
We stay 7 days with 2 rooms ses view the day we arrived we told that the hotel over booked and they give us 2 old smelly dirty rooms out side as cabins rooms after fighting with front desk a had to call expida for issues and expida did and finally they give us the 2 rooms we booked , the hotel clean the rooms every 2 days no clean sheets no towels for every 2 days , no water , beach chairs you have to pay every day , the buffet food limited and and same every days and the food is most cheap food ever , most local restaurants and shop told us not to stay because the owner he very cheap and the hotel have allot of issues.
Comment from Hotel Management
2 Sep 2023 by Team of Atlantis Hotel, Hotel Management
Dear Namier,Thank you for taking the time to share your feedback following your recent stay with us. We're truly sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.Firstly, we regret the inconvenience you experienced due to the room allocation situation upon your arrival. We are actively coordinating with our front desk team and external booking partners, including Expedia, to streamline the reservation process for a more seamless guest experience in the future.Regarding the housekeeping service, we apologize for any confusion. Our standard cleaning service is every two days, in line with our sustainability efforts to reduce water and energy consumption. However, we do offer daily cleaning service upon request. We also change sheets and towels every two days for environmental reasons, but we can make exceptions based on guest preferences. We regret that this was not clearly communicated to you upon check-in.We're also sorry to hear that you were not satisfied with our beach amenities and dining options. Your feedback is invaluable as we strive to improve our services and offerings.Your comments about the local perception of our hotel are concerning, and we will be investigating this matter further. Our aim is to provide excellent service and amenities, and it's clear we have areas to improve.Once again, we apologize for the inconveniences you experienced. Your feedback is crucial for us as we work to make necessary improvements. Should you choose to stay with us again, please contact us directly, and we will ensure that your stay meets both your expectations and our standards.Best regards,Team of Atlantis Hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Fantastic place for young couples

Posted 17 Jul 2023 on Hotels
The hotel was amazing, our room was overbooked so we received a free upgrade, the staff were great and the only downside is that breakfast wasn't incredible, but it certainly is good enough!!
Comment from Hotel Management
18 Jul 2023 by Team of Atlantis Hotel, Hotel Management
Dear Daniel,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our hotel amazing and that our staff made a positive impression on you. We always strive to provide the best service to our guests, and it's wonderful to know that we succeeded in your case.We apologize for the inconvenience caused by the overbooking of your room. However, we are glad that the free upgrade provided was satisfactory and added to your overall positive experience.Regarding breakfast, we appreciate your feedback. While we are glad to hear that it was good enough, we are always looking for ways to improve our services. Your comment will certainly help us in enhancing our breakfast offerings.Thank you once again for your review. We look forward to welcoming you back to our hotel in the future.Best Regards,Team of Atlantis Hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2023