Ratings based on 90 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Want to come back again, it was great!
Comment from Hotel Management
8 Jun 2024 by Atlantica Kalliston Management, Hotel Management
Dear Joseph,Thank you for your warm feedback!We look forward to your soonest return.
by A verified traveler
Posted 5 Jun 2024
Very good location
Comment from Hotel Management
7 Jun 2024 by Atlantica Kalliston Management, Hotel Management
Dear Ashraf,Thank you for rating us!
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Atlantica Kalliston Management, Hotel Management
Dear Simela,Thank you for rating us!
by A verified traveler
Posted 30 May 2024
Extremely convenient to get to by vehicle, which can't be said for all places in Santorini. Amazing views with the main walkway on the island steps from the Hotel.
Comment from Hotel Management
2 Jun 2024 by Atlantica Kalliston Management, Hotel Management
Dear Edward,Thank you for rating us, we hope to welcome you back in the near future!Kind regards,
by A verified traveler
Unsafe Hotel
Posted 11 Dec 2023 on HotelsPlease be careful booking this hotel
as we had money stolen from our room . I don’t believe it’s a safe and secure hotel. Our sliding door to balcony was Tampered with , I have high suspicion and reasons to believe it was an internal break in to appear it was an outsider.Management would not accept responsibility .
We asked for video footage from security cameras and of course nothing was done about it . Please think twice about staying at this hotel.
Comment from Hotel Management
17 May 2024 by Atlantica Kalliston Management, Hotel Management
Dear guest,Thank you for leaving a review and we are sorry your experience in the hotel fell short of your expectations.We'd like to take this opportunity to point out that all necessary actions from our part had been taken. The police were informed on the spot and all footage has been reviewed from the police, as well as, our General Manager. Additionally, I would like to point out that we can not accept responsibility for lost items that are not kept in the safety deposit box!If you wish to further discuss your concerns you can always reach us on +30 2821 0 34400.
by A verified traveler
Posted 5 Oct 2023
Resort within a town,loved it
Comment from Hotel Management
9 Oct 2023 by Atlantica Kalliston Management Team, Hotel Management
Dear Dennis,Thank you for choosing Atlantica Kalliston Resort for your recent stay we hope to have the opportunity to welcome you back whenever your travels bring you back to Chania!
by A verified traveler
Beware of falling furniture
Posted 22 Sep 2023 on HotelsNice hotel, but we had an incident that was not handled well by the staff. Around 10pm my wife was opening the drawer on the bedside table when the whole unit fell off the wall and landed on her foot. She was in quite a lot of pain so I called reception explained what had happened and asked for assistance. Within 10 minutes two maintenance men arrived to fix the unit, but no assistance for my wife. The 2 men got to work, making a terrible noise with drilling and banging. It was after 10pm, a lot of guests in nearby rooms were disturbed, one guest furiously barged into the room and started shouting at the maintenance men, complaining he couldn’t sleep. Other guest complained to reception & the night manager came to the room to find out what was happening, he was very concerned about the unit that had fallen off the wall, much less so about my wife’s injured food. He asked what she had been doing to cause the damage which was insulting under the circumstances. After an hour, the unit was fixed, we then had to wait another 30 mins for housekeeping to come and clean up the mess left by the work.
Next day we spoke to guest relations, the lady was more sympathetic, but when we said we wanted to make an accident report, her attitude changed. She reluctantly took a few details and said it would be logged on their system, but later when I asked for a copy of the report, she said it was against company policy to give guest a copy of accident reports.
by A verified traveler
Posted 10 Sep 2023
Great resort
Comment from Hotel Management
12 Sep 2023 by Atlantica Kalliston Management, Hotel Management
Dear Eliza,Thank you for you review.We look forward to your soonest return!
by A verified traveler from Olney
Posted 6 Sep 2023
Comment from Hotel Management
8 Sep 2023 by Atlantica Kalliston Management, Hotel Management
Dear esteemed guest,Thank you for rating us. We look forward to your soonest return.Kind regards,
by A verified traveler
Posted 5 Sep 2023
The resort was absolutely amazing. We had everything we wanted and didn’t have to leave the resort to find things to do if we didn’t want to. The meal options were outstanding
Comment from Hotel Management
8 Sep 2023 by Atlantica Kalliston Management, Hotel Management
Dear David,Thank you for choosing Atlantica Kalliston Resort for your recent vacation and for taking the time to leave a review.It is wonderful to learn that your time with us was well spent and we are delighted you found everything to your satisfaction.
