Ratings based on 20 Verified Reviews

4.7 out of 5
4.9 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from LOS ANGELES

Posted 19 May 2024
We had a lovely stay, quiet and clean with a very comfortable bed. The shower was great and the property is well located within a short 10-15 minute walk to most tourist destinations. We enjoyed the breakfast which was included in the room price. Our only criticism is that there is ample room for a couple of chairs and a small table but the only furniture is the bed. Despite this small inadequacy, we would certainly recommend this hotel as it is comfortable and enough off the beaten path for a quiet stay.
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Really cosy hotel, just stayed here for one night & it was lovely. Rain shower was excellent, breakfast was delicious & the bed was so comfy! I had a great view from the balcony across the rooftops towards the sea. Quite close to the city walls, so had a wander over there (amazing views!) just before flying home.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jun 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2023 on Hotels
5 out of 5
by A verified traveler

Posted 2 May 2023
This is a great place to stay when exploring Heraklion! Unique and beautifully decorated luxury appartments in the antique streets of Heraklion, with a fridge and coffee maker, a few meters away from bus stops and walkable to the city center and port of Heraklion. We took a bus here from the airport which was super cheap, quick and easy and a bus to Knossos palace.
2 out of 5
by A verified traveler

Posted 30 Apr 2023
This hotel is bizarre. At a glance, the chic design is hugely appealing and the spot just outside the city centre seemed quite but close. However, a bunch of small oddities added up to a hugely disappointing experience. First, the room’s air conditioning was blowing hot air and on the third floor, this made the room stifling when we arrived. After attempting a ton of fixes of the remote, we asked the front desk about it and didn’t receive a clear answer as to why or possible solutions outside of a generic “we’ll look into it”. It was not into. On a second ask, we were informed that the AC only turns on after May. While I understand heat tolerance is different, it seemed like a huge oversight for a city that can get really hot in April. This experience domino’d into a bunch of strange things out of place: no place to hang your bath towels, bed side lights that weren’t wired up, unbelievably loud construction starting at 7:30 am, comically thick pillows which couldn’t be swapped because the staff didn’t know where the pillows were kept, and an ice cold shower on our last night because apparently the building had run out of hot water. The whole place seemed like it was in a trial/training phase. Of course some of the design was nice. The shower was great when the water was warm and the materials and colours used in the room were certainly pleasing but it all felt like it was designed around being photographed instead of slept in.
5 out of 5
by A verified traveler

Posted 24 Sep 2022 on Hotels
Comment from Hotel Management
7 Nov 2022 by ARTION CITY BOUTIQUE HOTEL, Hotel Management
Dear Atak, thank you for your rating! We are glad that you enjoyed your stay with us and we wish to be able to welcome you again! Kind Regards, Artion City Boutique Hotel
5 out of 5
by A verified traveler

Posted 31 Jul 2022
Amazing, very cosy boutique hotel. Highly recommended :))
Comment from Hotel Management
1 Aug 2022 by ARTION CITY BOUTIQUE HOTEL, Hotel Management
Dear Ivana, We appreciate your kind words! Thank you and looking forward to welcome you again! Kind Regards,
5 out of 5
by A verified traveler

Posted 14 Feb 2020
Very pleasant city hotel close to but not in the tourist parts. Good staff and pleasent sytay - returned one week later becuase the fist time was so good.
Comment from Hotel Management
14 Feb 2020 by Artion City Boutique Hotel, Hotel Management
Dear guest, thank you very much for your lovely comments, we are happy to welcome you again. Yours sincerely, The team of Αrtion City Boutique Hotel
5 out of 5
by A verified traveler

Όμορφη διαμονή

Posted 27 Dec 2023 on Hotels
Άνετος και μοντέρνος χώρος. Ευγενεστατο προσωπικό. Καλή περιοχή στο κέντρο του Ηρακλείου αλλά με δυσκολία πάρκινγκ. Κοντά πάντως υπάρχει 24 πάρκινγκ.