Ratings based on 56 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from new york
Posted 2 Oct 2019
excellent property very clean comfortable good food beautiful restaurant but costumer service by the waiters and bartenders is very bad they are not attentive
Comment from Hotel Management
3 Oct 2019 by Apollonion Asterias Team, Hotel Management
Dear Sir/Madam,
Thank you very much for your feedback we shall take your remarks into consideration.
Kind regards
by A verified traveler
Posted 12 Sep 2019
We could not find anything about the hotel to complain about. The food was beyond excellent and it was a joy to eat and savour the varied dishes provided both in the buffet and a la carte! The staff were all friendly and attentive and the slow pace of life soon engulfed us and we felt relaxed and totally at home which is exactly what you need on a holiday. Will definitely be going back!
Comment from Hotel Management
12 Sep 2019 by Apollonion Asterias Team, Hotel Management
Dear guest,
Thank you very much for your nice comments. We would be honored to welcome you again to our hotel.
Kind Regards
by A verified traveler from Michigan
Posted 24 Aug 2019
Beautiful and well maintained grounds and pools. Rooms were spacious and very clean. Beds were comfortable. Bathroom products were very nice and they kept them stocked daily. Food at the buffet and Italian restaurant were very good. Great selection of choices of food. Only complaint would be that with the half board plan, no drinks were provided with the dinner, not even water! Also, even though we had our room set to do not disturb, the maids still entered our rooms and cleaned and people knocked on our doors to refill coffee etc. Those were the only things that bugged me and that’s really not anything to worry about. Honestly, It’s definitely the best hotel on the island! We rented a car and traveled over the entire island. The best beaches are on the west side of the island. Xi beach is right by the resort and is one of the nicest. Try the tavern on Xi beach. The food is really good and cheap! The hotel is worth the money for sure. We got massages at the spa and the ladies there were wonderful. We loved our stay and the island. Next time I would spend a little more and get a villa with a private pool 😀
Comment from Hotel Management
25 Aug 2019 by Apollonion Asterias Team, Hotel Management
Thank you very much for your kind feedback.
We are sure to take your remarks into account as they always help us improve where necessary.
We are more than happy to know that you enjoy your stay with us and your overall holiday on the island.
We hope to be able to have you back in the future.
Untill then we all send you our best regards.
by A verified traveler
Great for large families
Posted 6 Aug 2019 on HotelsNegatives - very inflexible reservation staff. I booked 5 rooms for my family and ended up adding an additional nights. Considering the size of the booking, I would have thought they would have been much more accommodating with my requests.
Positives - The Resort was great, lots of space for kids. Great pool areas and the food was decent. Fresh fruit at mealtimes were excellent.
Comment from Hotel Management
9 Aug 2019 by Apollonion Asterias Team, Hotel Management
First we would like to thank you for your feedback.We are happy to know that you enjoyed the premises and your stay at the Apollonion Asterias Resort & Spa.
On our behalf we have tried our best to meet your needs.
Upon arrival all rooms received fruit & wine, 4 out of 5 rooms were free upgraded and allocated next to the other even though your reservation was during high season and we were fully booked.
Our reservation department helped you with all the details in order for 3 rooms of your family to be able to extend their stay and even when one room of your reservation didn't check out as it was supposed to do at 12:00 we waited till 19:00 for them to return without causing them any inconvinience.
Kind regards
by A verified traveler from Benfleet
Lovely hotel
Posted 1 Oct 2018 on HotelsLovely comfortable hotel with all amenities catered for.
Comment from Hotel Management
3 Oct 2018 by Apollonion Team, Hotel Management
Dear guest,
thank you very much for your nice comments.
We would be honored to welcome you again to our hotel.
Kind Regards
Niki Koutsi
Reservations Manager
by A verified traveler
Happy with Apollonion Resort and Spa
Posted 26 Sep 2018 on HotelsOverall a great place and would definitely recommend! Only complaint was the pillows not being firm.
Comment from Hotel Management
30 Sep 2018 by Apollonion Team, Hotel Management
Dear Kimberly,
Thank you very much for your kind and beautiful comment.We will be honoured to welcoming you back at our hotel and enjoy our brand new facilities.
by A verified traveler
Pool area closes at 6pm, which is too early.
Posted 30 Jul 2018 on HotelsDefinitely not a 5* hotel. Very disappointed to find the pool and the whole pool area closed at 6pm - this seemed very early, especially on hot days - we had to go to a friends hotel after 6pm. There is only one pool which felt rather small for the size of the hotel -the other pool shown in the photos was for the private use of certain guests. The pool often felt busy, even though the hotel wasn't full. Breakfast was ok, no fresh juices. Rooms were comfortable and clean. Beautiful planting around the grounds. Plenty of parking. Locally there isn't much on offer - a few tavernas by the beach, but Xi beach isn't very nice. For a nice beach you have to go to Patani - half an hours drive. The children claimed the wifi wasn't very good
Comment from Hotel Management
1 Aug 2018 by Apollonion Team, Hotel Management
Dear "Jacqueline",
Thank you very much for your review. It is especially important for us to guarantee our guests nice and relaxing holidays. We take your feedback as a reason to continuously work on our services.We would be happy to welcome you again as our guest next year for you to enjoy our brand new facilities.
Best regards,
by A verified traveler
Posted 21 May 2018
Overall hotel very nice and got a complimentary room upgrade however service wasn’t very good, and in the bar was extremely poor. On one occasion my group of 6 waited approximately 30 minutes (possibly more) to receive some drinks. The bar wasn’t even very busy at the time and there seemed like there were sufficient staff around. On pretty much every occasion though the drinks took a lot longer than they should have and the staff never seemed terribly apologetic.
I would give the hotel in general 4-5 stars. Service by the pool/bar area 1-2.
Comment from Hotel Management
23 May 2018 by Apollonion Team, Hotel Management
Dear Mr.George, thank you very much for your review. It is especially important to us to guarantee our guests nice and relaxing holidays. We take your feedback as a reason to continuously work on our services.We would be happy to welcome you again as our quest next year for you to enjoy our brand new facilities. Best regards, The Apollonion Team
Recommended
for Everyoneby A verified traveler from norwich
Posted 19 Sep 2017
Really nice hotel, good facilities- pool was spacious with plenty of free sun beds. Very close to a sandy beach. Outdoor cinema which was enjoyable. All the staff made sure we had a lovely stay
Recommended
for Everyoneby A verified traveler from Beirut Lebanon
Nice hotel close to a beach
Posted 12 Sep 2017There is bar and restaurant you eat and enjoy your evenings good quality food no need to go out something not to forget they gave early check in and late check out free you feel in your home
Comment from Hotel Management
16 Sep 2017 by Alexandos, Hotel Management
Dear guest, thank you very much for your review. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time soon.
With best regards,
Alexandros Papanikolaou
General Manager
