Ratings based on 63 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
The villa was lovely and facilities were great, although the gym a little sparse. The nearby beaches were gorgeous and staff incredibly helpful and friendly.
Comment from Hotel Management
12 May 2024 by Kyriaki Kataki, Hotel Management
Dear Mr Taylor,Thank you very much for sharing your experience regarding your recent stay at Anais Collection H&S. We are delighted to hear that your stay with us was pleasant and that the service of our staff, as well as the accommodation, fully met your expectations. Thank you for choosing our hotel for your stay in Crete and we hope to welcome you back again soon. Best regards,Kyriaki Kataki Hotel Manager
by A verified traveler
Posted 4 Oct 2023
The rooms were spacious and spotless, with great décor and crisp bed sheets. The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble.
by A verified traveler
Posted 19 Sep 2023
Staff was totally sweet especially the restaurant staff. Keep the pool open later!
by A verified traveler
Posted 17 Jul 2023 on Hotels
by A verified traveler from Manhattan
Posted 5 Jul 2023 on Orbitz
Delicious Food!!
by A verified traveler
Filthy hotel
Posted 2 Jul 2023 on HotelsAbsolutely disgusting, filthy room, towels never changed in a weeks stay, Flor never swept or mopped
Manager unprepared to offer an apology
by A verified traveler
Posted 26 Jun 2023
Hospitality could have been better. Did not feel very customer first based.
Comment from Hotel Management
30 Jun 2023 by A, Hotel Management
Dear Emma, Thank you for taking the time to share your feedback at Anais Collection Hotels & Suites. Rest assured that all your comments are highly appreciated and taken into consideration for future improvements.We hope to have the pleasure of welcoming you back. Sincerely Anais Collection Hotels & Suites Team Anastasia
by A verified traveler
Would definitely stay here again
Posted 18 Jun 2023 on HotelsI stated in the suites and had a wonderful time! The suites are nicely decorated and have comfortable beds and we had a partial view of the ocean. I had to work there a bit and the internet worked most of the time. The times it did not I could use my personal hotspot because the cell signal was great. This hotel is also well located. There is a mini mart across the street, and at least two nice beaches within easy walking distance. There was lots of parking. Their pool area is also nice. This was the perfect place to stay for me and my fiends.
Comment from Hotel Management
22 Jun 2023 by A, Hotel Management
Dear Lisa, Thank you for taking the time to share your review following your stay at Anais Collection Hotels & Suites. We are delighted to receive your positive rating and to be informed that our facilities and services have met your expectations. We are grateful for the warm feedback, and we are looking forward to welcoming you again!Sincerely,Anais Collection Hotels & Suites Team Anastasia
by A verified traveler
Posted 11 Sep 2022 on Orbitz
by A verified traveler
Posted 1 Aug 2022
beautiful property! very friendly staff. would stay again :)
