Ratings based on 313 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2023
Very close to everything in town.
Comment from Hotel Management
12 Nov 2023 by ALEXANDRA HOTEL, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 16 Oct 2023
Staff was so friendly, and the balcony had the most beautiful view of both the mountains and the ocean
Comment from Hotel Management
1 Nov 2023 by Alexandra Hotel, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Disappointing
Posted 23 Sep 2023 on HotelsDisappointing for a 4star hotel. Disappointing that it is policy not to have double beds. The hotel is looking dated with fairly tired towels and cheap soaps etc disappointing that no bottles of water provided. Just not 4 star service or facilities.
Comment from Hotel Management
2 Oct 2023 by Alexandra Hotel, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 19 Sep 2023
Really really clean. Breakfast was good.
Comment from Hotel Management
19 Sep 2023 by Alexandra Hotel, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 6 Sep 2023
Comment from Hotel Management
2 Oct 2023 by Alexandra Hotel, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 28 Aug 2023
A decent hotel in a very convenient area of Kos. Ask for an upper floor to get better city views. We were in the 1st floor and only saw treetops. The hotel was great to allow us an earlier check in upon our arrival which we had requested via emailing them prior
Comment from Hotel Management
12 Sep 2023 by Alexandra Hotel, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 16 Aug 2023
Clean quiet
Comment from Hotel Management
16 Aug 2023 by Alexandra Hotel, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Posted 3 Aug 2023 on Hotels
Lovely hotel, amazing location! Breakfast was quite expensive so we never got it, but plenty of restaurants less than 5 minute walk. Rooms are clean and comfortable. Double bed is just two single beds so for a couple a little uncomfortable but everything else was lovely
Comment from Hotel Management
8 Aug 2023 by Alexandra Hotel, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
A very pleasant & beautiful hotel!
Posted 20 Jul 2023 on HotelsBeautiful, large, pleasant rooms with a nice balcony, great location to easily access everything you may need in Kos town. It can be noisy at night from the bars nearby if you want to sleep with the window open. Breakfast is adequate but more like for a 3* hotel. The pool quite small but who needs it when in a Greek island with the beach in 10 min on foot. Except from the spacious rooms, good quality of mattress and bedding the facilities would match a 3* hotel I would say. We definitely enjoyed our stay but I’d prefer more fresh fruits and better variety of the food for breakfast, also take away option as we joined a few day trips so had to leave quite early without the space to eat and enjoy it. I loved the coloured light in the balcony and the window net to stay mosquitoes free
Comment from Hotel Management
31 Jul 2023 by Alexandra Hotel, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler
Money stolen from room.
Posted 17 Jul 2023 on HotelsMe and my partner stayed here for a week and it is the worst place I have ever stayed at.
I travel for work so I see a lot of hotels, this is the first time I have had jewellery and money stolen from the room. When we spoke to the manager she treated us like dirt and said basically we were lying it made us both feel incredibly uncomfortable.
The Photos on this listing are also not accurate, out linin was not changed until day five, they do not provide fresh towels or top up toiletries which is only shower gel and shampoo combined. The hotel looks like it hasn’t been updated in 40 years.
Overall the worst experience I've had at a hotel, save yourself having your holiday impacted by this hotel and go somewhere else.
Comment from Hotel Management
17 Jul 2023 by Alexandra Hotel Management, Hotel Management
Dear Mrs/MrThank you for staying with us and we do value your comments – feedback. Our hotel bedrooms have been renovated 2 years ago and provide safety deposit boxes in order for our guests to secure all their valuables and money.3 days before your departure, you claimed that you could not find a necklace of no monetary value to you, only sentimental, and a one euro coin.We had asked you to thoroughly check your belongings in case you misplaced it somewhere. We suggested to you to report it to the police with our help but you refused.All other comments will be taken to consideration to make our future clients happy.With our best regards
