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"Property was beautiful."

"I'll start with positives: room was cleaned every day. Food at the restaurants was good. The cleanliness of the pool and surrounding area was definitely a big issue. We got to the hotel and Thursday night and Friday pool was very clean but after that it wasn't touched. By Monday you had plastic cups sunk at the bottom of the pool, lots of sand, napkins floating etc. I brought it up on Saturday to the staff with the hopes that they would clean it but we left the property without anyone touching it."

"Nice"

"Beautifull Hotel!"

"I enjoyed ourselves with no complaints"

"Do not trust the staff there."

"No me gustó la atención del personal no t atendía y atendía diferente a otras personas ,demasiado mosquito terrible y le falta animación lo único bueno fue el personal q trabaja para expedía Luis nos atendió muy buen y siempre estuvo al pendiente de lo q se necesitara ,el trasporte q te movía dentro del hotel no paraba No recomendaría este hotel."

"Habitaciones muy bien equipadas y limpias , el buffet no es grande pero tiene variedad y la comida es buena , esperemos Que mantenga la calidad !"

"We will definitely be coming back! We had such an amazing time. The staff was incredible, the hotel itself is beautiful and peaceful, and it’s extremely family friendly. I had the best time enjoying the water parks with my niece, nephew, and baby there was truly something for everyone. The only area I think could use some improvement is the buffet food. It wasn’t bad, but it was a bit hit or miss depending on the day. We unfortunately didn’t plan ahead enough for the specialty restaurant reservations, so we only got to try the Mexican restaurant, but it was absolutely amazing. My aunt and uncle were able to try most of the others and said every single one was excellent. What really made this trip special, though, was the staff. Everyone was so welcoming and attentive, but “Biscocho” from the main buffet truly stood out. She was fun, kind, thoughtful, and made every visit such a great experience. Overall, we had an incredible stay and are already looking forward to coming back and next time, we’ll definitely stay longer!"