Ratings based on 989 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by George M Johnson, Hotel Management
Thanks for taking the time to write a review. I’m glad you had a good stay.
by A verified traveler
Posted 30 May 2024
The staff is extremely friendly. The kid friendliness of the whole place was outstanding and we have a great time, every time!
Comment from Hotel Management
30 May 2024 by George M Johnson, Hotel Management
Thank you so much. That means a great deal to the staff to know that their work is appreciated.
by A verified traveler
Posted 20 May 2024
Whenever we had a question regarding the hotel or the city the staff was eager to help. We found the beds comfortable.
We enjoyed the meals in the restaurant. The waitress remembered us from the morning before. I really enjoyed the free lemonade. It wasn’t overly sweet. A nice treat. There were fresh flowers around. Pleasant stay.
Comment from Hotel Management
20 May 2024 by George Johnson, Hotel Management
Thank you very much, Joyce. We are very big on customer service at Holiday Inn CC Great Falls. I’m glad you enjoyed your stay.
by A verified traveler
Posted 19 May 2024
The room was clean and the beds were super comfortable. Had a good breakfast in the restaurant.
Comment from Hotel Management
20 May 2024 by George M Johnson, Hotel Management
Thanks ever so much for your kind words. I appreciate you’re taking the time to leave a review.
by A verified traveler
Posted 14 May 2024
I’ve stayed at this hotel 6 to 7 times in past 5 yrs.
Staff has always been courteous and very helpful. I personally like the restaurant and the bar , quite relaxing and great to wind-down after work. I see the restaurant is being upgraded and is getting inaugurated Jul 2024. Looking forward to dinning there in my next stay.
Comment from Hotel Management
15 May 2024 by George M Johnson, Hotel Management
Thank you for the kind words. We welcome you back.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
22 May 2024 by George M Johnson, Hotel Management
Brent: Thanks for taking the time to leave us a review. We love that you had a good stay.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by George M Johnson, Hotel Management
Thanks for taking the time to write a review. It appears you had a good stay.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by George M Johnson, Hotel Management
Thank you so much for taking the time to let us know how well we are doing.
by A verified traveler
Posted 26 Apr 2024
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Comment from Hotel Management
26 Apr 2024 by George M Johnson, Hotel Management
Thanks for the review. We appreciate that you had a great stay.
by A verified traveler
Posted 14 Apr 2024
Has gone down hill since the last time we stayed here. Wasn’t a welcoming entrance to the hotel. Room was not real clean…bathroom was terrible…had something running down the wall in the bathroom. The toilet had a big crack in it. Bathroom especially needed repairs. Restaurant was short staffed. Took over an hour to have breakfast. Saw many people leave the restaurant because no one to seat them or serve them. Will not stay here ever again.
Comment from Hotel Management
14 Apr 2024 by George Johnson, Hotel Management
I am terribly sorry you did not have a great stay. I will certainly look into the issues that you have raised.
