Ratings based on 986 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
I’ve stayed at this hotel 6 to 7 times in past 5 yrs.
Staff has always been courteous and very helpful. I personally like the restaurant and the bar , quite relaxing and great to wind-down after work. I see the restaurant is being upgraded and is getting inaugurated Jul 2024. Looking forward to dinning there in my next stay.
Comment from Hotel Management
15 May 2024 by George M Johnson, Hotel Management
Thank you for the kind words. We welcome you back.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by George M Johnson, Hotel Management
Thanks for taking the time to write a review. It appears you had a good stay.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by George M Johnson, Hotel Management
Thank you so much for taking the time to let us know how well we are doing.
by A verified traveler
Posted 26 Apr 2024
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Comment from Hotel Management
26 Apr 2024 by George M Johnson, Hotel Management
Thanks for the review. We appreciate that you had a great stay.
by A verified traveler
Posted 14 Apr 2024
Has gone down hill since the last time we stayed here. Wasn’t a welcoming entrance to the hotel. Room was not real clean…bathroom was terrible…had something running down the wall in the bathroom. The toilet had a big crack in it. Bathroom especially needed repairs. Restaurant was short staffed. Took over an hour to have breakfast. Saw many people leave the restaurant because no one to seat them or serve them. Will not stay here ever again.
Comment from Hotel Management
14 Apr 2024 by George Johnson, Hotel Management
I am terribly sorry you did not have a great stay. I will certainly look into the issues that you have raised.
by A verified traveler
Posted 8 Apr 2024
Our stay was very nice!
Comment from Hotel Management
8 Apr 2024 by George M Johnson, Hotel Management
Thanks, Randy. The staff will be very happy that you had a great stay
by A verified traveler
Posted 6 Apr 2024
The friendly staff. We always stay at this motel
Comment from Hotel Management
8 Apr 2024 by George M Johnson, Hotel Management
Thanks so much for the very nice review. We look forward to seeing you again
by A verified traveler
Posted 2 Apr 2024
It’s our favourite hotel to stay in in Great Falls. My kids love the pool. Beds are really comfy. Hotel just needs some updates. Which they are in the process of starting. Staff was very friendly!!
Comment from Hotel Management
4 Apr 2024 by George M Johnson, Hotel Management
Yes, we will finish our updates and hopefully remain your favorite
by A verified traveler
Posted 2 Apr 2024
The parking lot was rough, the pool construction seems like it has lasted years. The staff were excellent though and the price is reasonable.
Comment from Hotel Management
4 Apr 2024 by George M Johnson, Hotel Management
Thank you for complimenting the staff. We are scheduled to fix the parking lot as soon as it’s stays warm.
by A verified traveler
Posted 18 Mar 2024
Rugs are bumpy and torn up. Paint is all over the baseboards, the bathroom is showing unfinished drywall behind the mirror. For the amount of money I paid it's a very dated tired old hotel. It was terribly noisey. I am in Salt lake at a hotel I paid less for right now and it's new and beautiful. Great falls is terribly overpriced and not even a 2 star.
Comment from Hotel Management
18 Mar 2024 by George M Johnson., Hotel Management
I am sorry that you did not have a good stay. We are going to fix the parking lot later in the year once it warms up.
