Ratings based on 774 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
Wonderful location. Very clean. Beautiful breakfast. The modern room did not exactly match the old hotel, but it was all very nice.
by A verified traveler
Posted 8 Apr 2024
Enjoyed hotel, but was booked into a room in newly expanded area. Lighting was a major problem. Only lights were tiny, pin lights by bed and on a desk. It was a cave. Staff responded helpfully with several floor lamps, but for guest comfort, this will require remediation. Staff were exceptional, however. They help us resolve a list key issue, in addition to the lighting problems. With great staff, problems can be overcome.
by A verified traveler
Posted 24 Mar 2024
by A verified traveler
Posted 17 Feb 2024 on Hotels
by A verified traveler from Fairport
Posted 10 Jan 2024
by A verified traveler
Posted 11 Dec 2023
by A verified traveler
Posted 9 Dec 2023 on Hotels
by A verified traveler from Williamsville
Posted 8 Dec 2023
Graz is much different from Vienna. This is an excellent hotel for Graz, but their sister hotel in Vienna is nicer in many respects.
by A verified traveler
Posted 8 Dec 2023 on Hotels
by A verified traveler
Posted 4 Dec 2023 on Hotels
