Ratings based on 460 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2023 on Hotels
Comment from Hotel Management
4 Dec 2023 by Ihr Aufenthalt, Hotel Management
Vielen Dank für Ihre Bewertung. Uns ist es besonders wichtig, unseren Gästen einen schönen und erholsamen Aufenthalt zu ermöglichen. Ihr ehrliches Feedback hilft uns dabei, uns weiter zu verbessern.Es tut uns leid, dass Ihre Erwartungen nicht erfüllt wurden. Ihre Kritik nehmen wir ernst und nutzen diese, um unseren Service weiter zu verbessern. Wir werden unser Bestes geben, um Sie bei Ihrem nächsten Aufenthalt wieder von uns zu überzeugen.Ihr B&B Team Hotel Graz Hbf.
by A verified traveler
Posted 3 Aug 2023
Great area. Super handy for the train station and the main inner city was within walking distance (as well as the tram if you're lazy). Room was spacious and there was Sky Sports on the TV?? There are no room keys, only codes which was handy because there was no issue with forgetting/losing the key, though you had to make sure to remember your code. Staff were nice and helpful.
Comment from Hotel Management
23 Aug 2023 by B&B Hotel Graz HBF, Hotel Management
Dear Kevin! Thank you very much for your helpful feedback on your stay in our B&B Hotel. Are we going to see you soon again? We would be very happy about it! Best regards
by A verified traveler
Posted 18 Jul 2022
by A verified traveler
Good location but room is basic
Posted 9 Mar 2022 on HotelsThe room was clean but basic, there was no chair to sit on just a couple of padded stools, no tea or coffee making facilities and almost no English TV channels. The door to the room did not close properly, it clicked closed but there was a gap between the door and the frame, it rattled and you could see the light of the hallway through the gap which did not make it feel very secure and you could hear people in the hallway. The beds were ok, however the reading lights were very bright and cant be moved and basically point right in your face. The bathroom was ok and over all the room was adequate but it was not a room that was particularly nice to spend any time in, luckily that was not our plan. The hotel was adequate for our needs and the location near the train station and the town was good which was one of the main reasons we booked, but would probably not stay there again if we return to Graz
by A verified traveler
Posted 25 Jan 2022
Sweet customer service and very gracious.
by A verified traveler
Mediocre
Posted 7 Oct 2021 on HotelsThis hotel was very okay, was disappointed not to have a fridge in the room. Very basic and relatively clean.
by A verified traveler
Posted 19 Aug 2021 on Hotels
by A verified traveler
Bed and breakfast (but the breakfast is paid)
Posted 8 Aug 2021 on HotelsNormaly it was good. but the problem is that we also thought that the breakfast was free, after we found out that it was paid we were really disappointed. The name is bed and breakfast, but breakfast is paid.
by A verified traveler
Posted 31 Jul 2021 on Hotels
It was a comfortable and pleasant stay. Hotel staffs were very helpful for check-in, especially when we reached the hotel around midnight.
by A verified traveler
Posted 4 Jul 2021
I stayed in Graz to go to the Formula 1 race so the hotel being close to the train station was its biggest benefit. The breakfast was decent too. It’s a bit of a walk from the old town center, but I didn’t mind that so much.
