Ratings based on 127 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2023
Everything was normal at all. I checked in by myself. If you are a solo traveler or just not by your own car, you will be surprised how far hotel is from the central part of the city. The rest was fine.
Comment from Hotel Management
15 Feb 2024 by B&B HOTEL Graz City-Süd , Hotel Management
Dear Heghine, Thank you for your review and for choosing the B&B HOTEL Graz City-Süd. We appreciate you taking the time to share your feedback with us. At B&B HOTEL Graz City-Süd, our priority is to make sure all of our guests have an enjoyable and comfortable stay. We strive to provide a convenient location that is close to all of the attractions of Graz city center, which we understand can be important for solo travelers. We are glad that everything else met your expectations during your stay. Thank you again for selecting our hotel and we hope to welcome you back soon!Sincerely, B&B HOTEL Graz City-Süd
by A verified traveler
Posted 24 Nov 2023
Extremely unfriendly staff. LIE about soundproofing, you will hear your neighbors snoring all night. Completely unapologetic about having BLACK MOULD in their rooms, which Is a toxic health hazard and extremely rude. Never again. They then claim."you can call our emergency number" which is not true. Disgusting Hotel Chain.
Comment from Hotel Management
15 Feb 2024 by B&B HOTEL Graz City-Süd , Hotel Management
Dear New Guest,Thank you for taking the time to review your stay at B&B HOTEL Graz City-Süd. We are sorry to hear that your experience with us was not completely satisfactory and regret any inconvenience or discomfort caused. At B&B HOTEL Graz City-Süd, we strive to provide all of our guests with excellent service and a safe, comfortable environment. We take great pride in our commitment to providing a clean and healthy environment for all our guests and we regret that this did not meet your expectations. Our team is ready at any time to assist you during your stay with us and we are always available to answer any questions or address any concerns. Thank you for bringing this feedback to our attention; it helps us improve the quality of our services for future guests. We hope you will consider giving us another chance in the future. Sincerely, B&B HOTEL Graz City-Süd
by A verified traveler
Great location in Graz
Posted 17 Nov 2023 on HotelsPerfect hotel for an overnight stay en route to / from "The Balkans"
Comment from Hotel Management
15 Feb 2024 by B&B HOTEL Graz City-Süd , Hotel Management
Dear Robert, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our convenient location and that we were a perfect place for your overnight stay. At B&B HOTEL Graz City-Süd, we strive to offer our guests comfortable accommodations and excellent hospitality. We understand that our guests' satisfaction is essential, and we appreciate your feedback as it helps us continuously improve. We hope you will consider staying with us again when visiting Graz in the future. Best regards, B&B HOTEL Graz City-Süd
by A verified traveler
Posted 14 Nov 2023
average
Comment from Hotel Management
15 Feb 2024 by B&B HOTEL Graz City-Süd, Hotel Management
Dear Tarik, Thank you for taking the time to review B&B HOTEL Graz City-Süd and sharing your opinion. We strive to provide all of our guests with an enjoyable stay experience and we apologize if that was not your experience. At B&B HOTEL Graz City-Süd, we take pride in offering modern accommodation with great value, efficient service and a warm welcome. We hope that you will give us another chance to show you our commitment to excellence on your next visit. Sincerely, B&B HOTEL Graz City-Süd Team
by A verified traveler
Posted 8 Oct 2023 on Hotels
by A verified traveler
Posted 28 Jul 2023 on Hotels
by A verified traveler
Posted 27 Jul 2023 on Hotels
by A verified traveler
Posted 26 Jul 2023 on Hotels
by A verified traveler from Broxbourne
Posted 16 Jul 2022
Location ok and easy parking, but rooms are basic with very few areas to hang clothes and no fridge or tea/coffee facilities.
by A verified traveler
