Ratings based on 547 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Excellent stay, beautiful modern hotel.
Good service. Only thing they need to do to be perfect is provide facecloths.
by A verified traveler
Posted 10 Jun 2024
Clean, efficient
by A verified traveler
Posted 3 Jun 2024
This was a highly professional hotel with lovely, clean, and well lit rooms (lighting is important to me). Breakfast was excellent. Overall, my stay was stellar. I look forward to returning.
by A verified traveler
Posted 10 May 2024
So thoughtful- it was my birthday and they brought tiramisu and a complementary drink. Great location, very clean
Comment from Hotel Management
14 May 2024 by Yannah C., Hotel Management
Dear Kelly, thank you for taking the time to share your opinion with us. We are so pleased to hear you had a pleasant stay. We hope you enjoyed your birthday in Graz. We look forward to welcoming you back again soon. With kind regards, Yannah C. Front Office Supervisor
by A verified traveler
Posted 17 Apr 2024
Great location, parking was next door and easy and the hotel discounted the parking rate. Would stay again
Comment from Hotel Management
22 Apr 2024 by Yannah C., Hotel Management
Dear Paula, thank you for taking the time to share your opinion with us. We are so pleased to hear you had a pleasant stay. We look forward to welcoming you back again soon. With kind regards, Yannah C. Front Office Supervisor
by A verified traveler
Posted 10 Apr 2024
Everything about the hotel was perfect. Everyone that worked there was great. The breakfast was fab
Comment from Hotel Management
12 Apr 2024 by Yannah C., Hotel Management
Dear Sarah, thank you for sharing a review of your recent experience. Our team committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. With kind regards, Yannah C. Front Office Supervisor
by A verified traveler from Shoreline
Posted 5 Apr 2024
Wonderful property in fantastic location. Staff were very accommodating. Would stay again for sure.
Comment from Hotel Management
12 Apr 2024 by Yannah C., Hotel Management
Dear Stephen, thank you for sharing a review of your recent experience. Our team committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. With kind regards, Yannah C. Front Office Supervisor
by A verified traveler
Posted 17 Mar 2024
We loved this hotel - it was close to everything - shops, dining, places of interests etc. Reception staff were lovely, friendly, polite and efficient. The hotel was clean and amenities and bed were comfortable. The gym was great. Parking was next door at a reasonable rate. I highly recommend this hotel to anyone visiting Graz.
Comment from Hotel Management
12 Apr 2024 by Yannah C., Hotel Management
Dear Eric, thank you for sharing a review of your recent experience. Our team committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We also appreciate our location here in Graz just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood. With kind regards, Yannah C. Front Office Supervisor
by A verified traveler
Posted 9 Mar 2024 on Hotels
Comment from Hotel Management
12 Apr 2024 by Yannah C., Hotel Management
Liebe Elke, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung mitzuteilen. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt hatten. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Yannah C. Front Office Supervisor
by A verified traveler
Posted 18 Feb 2024 on Hotels
Comment from Hotel Management
12 Apr 2024 by Yannah C., Hotel Management
Dear Adriana, thank you for taking the time to share your opinion with us. We are so pleased to hear you had a pleasant stay. We look forward to welcoming you back again soon. With kind regards, Yannah C. Front Office Supervisor
