Ratings based on 147 Verified Reviews

4.7 out of 5
86% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2023 on Hotels
3 out of 5
by A verified traveler

Not so friendly host

Posted 18 Sep 2023 on Hotels
It would have been nice to get a heads up on driving access to the site. They sent us a message that there is no check in after 11pm but no information about road access to the hotel. We had to drive around town to find a way to the entry to the hotel. Also, the reception wasn’t very friendly. Check in and check out.
Comment from Hotel Management
18 Sep 2023 by BigBoss, Hotel Management
not much to replyyou left the hotel without paying the city tax
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Sep 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2023 on Hotels
2 out of 5
by A verified traveler from Camarillo

Posted 29 Jun 2023
Town where hotel is located only has one taxi and hotel was no help with transportation. We were told by hotel to take the bus 45 minutes and then walk a mile which we had no choice but to do in the hot sun with our luggage. We also had to take a ferry for an hour to get to Bellagio which is the highlight of Lake Cuomo. Great place if you want to be isolated from civilization.
Comment from Hotel Management
30 Jun 2023 by Giovanni, Hotel Management
wow! the hotel is responsible of the fact that in town there's only 1 taxi?? i gotta keep this in mind... and also i forgot to mention that just a few months ago they moved Bellagio further south so that the boat ride would last longer (last year it was only 10 minutes away!!) if you can't afford a rental car maybe it would be better if you check google maps carefully when you reserve a hotel anywhere...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 May 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2020 on Hotels
5 out of 5
by A verified traveler from Park City

Posted 7 Oct 2019
The staff is fantastic! Recommend a great restaurant that we visited 3 nights, it was really good! The wellness center has everything you need to relax after a long day of site seeing.
4 out of 5
by A verified traveler

Great New-Looking Hotel, So-So Location

Posted 27 Sep 2019 on Hotels
This is a small nice hotel on the northern part of the lake. This was our first trip to Lake Como. Having been there now, I would probably choose a hotel in one of the towns further south. We had a hard time finding this hotel initially, its surrounded by some small farm-looking properties, and Google Maps kept trying to take me down a single lane road that would dead end at a farm. There are no restaurants that are easily walkable, especially at night. With that said, the hotel itself is wonderful - right on the water, very clean, good size rooms, and we were able to at least get snacks and drinks from the lobby until 11pm. So the hotel was great, the location was so-so.