Ratings based on 290 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Loved the stay, just wish there was more parking instead of having to cross the street!
Comment from Hotel Management
31 May 2024 by Customer Service, Hotel Management
Maura, thank you for your wonderful feedback! The team at Hyatt Place Kent Narrows Hotel & Marina is thrilled to hear that you loved your stay. Your suggestion regarding parking is appreciated, and we hope to enhance your experience even further on your next visit. We're looking forward to welcoming you back!
by A verified traveler from Morton
Posted 30 May 2024
Great place
Comment from Hotel Management
31 May 2024 by Customer Service, Hotel Management
Lisa, thank you for your kind words! The team at Hyatt Place Kent Narrows Hotel & Marina is thrilled you enjoyed your stay. We hope to welcome you back soon!
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by Customer Service, Hotel Management
Paul, thank you for rating your recent stay at Hyatt Place Kent Narrows Hotel & Marina. The team appreciates your feedback and is pleased you had an enjoyable experience. We're looking forward to welcoming you back soon!
by A verified traveler from Germantown
Posted 27 May 2024
We had a great time! Staff were friendly. There are a few nice restaurants within walkable distance. A fishing pier is next to it. A good place for a weekend getaway!
Comment from Hotel Management
27 May 2024 by Customer Service, Hotel Management
Yan, thank you for sharing your wonderful experience at the Hyatt Place Kent Narrows Hotel & Marina! The team is delighted to hear that you enjoyed the friendly service and convenient location near great dining options and a fishing pier. We are glad it was the perfect spot for your weekend getaway. We're looking forward to welcoming you back for another memorable stay!
by A verified traveler from Newark
Posted 25 May 2024
The property has great views of the water front, the marina, access to nearby restaurants, and shopping. They also provide transportation to the nearby restaurants via golf cart. Hotel staff is friendly and helpful. They offer breakfast in the morning. The property is well maintained also. I will definitely stay here again.
Comment from Hotel Management
25 May 2024 by Customer Service, Hotel Management
Dozshon, thank you for sharing your wonderful experience at the Hyatt Place Kent Narrows Hotel & Marina. It’s great to hear you enjoyed the waterfront views, marina access, and nearby amenities. We're delighted that our team members were friendly and helpful. We look forward to welcoming you back for another fantastic stay!
by A verified traveler
Posted 24 May 2024
The marina facing rooms are a big draw. The room was modern and very comfortable. Breakfast was great!
Some of the desk staff should work on their people skills—No one was rude or anything, just not very friendly or inviting.
Comment from Hotel Management
25 May 2024 by Customer Service, Hotel Management
Hamish, thank you for your detailed feedback. The team at Hyatt Place Kent Narrows Hotel & Marina is pleased to hear you enjoyed the marina-facing rooms and found your accommodation modern and comfortable. We're thrilled that you appreciated the breakfast as well. Your comments about the desk team are noted and will be taken into consideration. We look forward to welcoming you back soon!
by A verified traveler
Posted 18 May 2024
Great luxury hotel with beautiful gathering space both inside and out. Highway noise was really loud outside, though. Hot breakfast was well done. So many options.
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Carolyn, thank you for your wonderful feedback about your stay at Hyatt Place Kent Narrows Hotel & Marina! It is delightful to hear you appreciated the luxurious ambiance and breakfast variety. We understand the external noise can be challenging and appreciate your understanding. The team looks forward to your next visit!
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by Customer Service, Hotel Management
John, we're thrilled to see that your stay at Hyatt Place Kent Narrows Hotel & Marina was satisfactory. We always aim to provide an exceptional experience and we thank you for choosing our hotel for your stay. We're looking forward to welcoming you back in the future!
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
6 May 2024 by Customer Service, Hotel Management
Robert, thank you for choosing the Hyatt Place Kent Narrows Hotel & Marina. With no comments to reference, we hope your stay lived up to your expectations and went beyond. Our aspiration is always for our guests to have a 5-star experience. We would be thrilled to welcome you back in the future. Warm wishes!
by A verified traveler
Posted 28 Apr 2024
Very satisfied
Comment from Hotel Management
29 Apr 2024 by Customer Service, Hotel Management
Erica, it's heartening to hear that you had a very satisfying stay at Hyatt Place Kent Narrows Hotel & Marina. We work diligently to provide a memorable experience, and your feedback indicates that we met that mark. Come and enjoy our services again soon.
