Ratings based on 757 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Clean, decent breakfast.. pool was smaller than it looked but overall decent for a weekend visit.
Comment from Hotel Management
2 Jun 2024 by Cassie, Hotel Management
We appreciate your feedback,we are happy to hear you had a good stay with us we hope to see you again in the future
by A verified traveler
Posted 26 May 2024
Clean space, Pool was smaller than it looked, breakfast was an ok variety of options but overall decent hotel.
Comment from Hotel Management
2 Jun 2024 by Cassie, Hotel Management
We appreciate your feedback,what would you like to see different in the breakfast ?
by A verified traveler from Redford
Posted 25 May 2024
The staff wan friendly and helpful.
Comment from Hotel Management
2 Jun 2024 by Cassie, Hotel Management
We appreciate your feedback,we are happy to hear you had a wonderful stay with us
by A verified traveler
Posted 19 May 2024
Had nice visit with family
Comment from Hotel Management
2 Jun 2024 by Cassie, Hotel Management
We appreciate your feedback,We are happy to hear that your stay with us was wonderful
by A verified traveler
Posted 13 May 2024
Matress stain. They gave us a room in the third floor. Which is for people with pets
Comment from Hotel Management
18 Jun 2024 by Cassie, Hotel Management
Good Morning,Sorry for the inconvenience this may have caused I will address this and the first floor would be our pet rooms
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
2 Jun 2024 by Cassie, Hotel Management
We appreciate your ratings If I can ask what the reason for rating was 1 out 5 if you could please email me at cassie.comfort231@gmail.com and let me so we can make your next stay more enjoyable
by A verified traveler from chicago
Posted 22 Apr 2024
Comment from Hotel Management
2 Jun 2024 by Cassie, Hotel Management
We appreciate you taking the time to give us a rating
by A verified traveler
Posted 21 Apr 2024
Great
Comment from Hotel Management
2 Jun 2024 by Cassie, Hotel Management
We appreciate you taking the time to rate us
by A verified traveler
Posted 6 Apr 2024
It’s always nice and clean when I stay here and the staff is always great!
Comment from Hotel Management
2 Jun 2024 by Cassie, Hotel Management
We appreciate you taking the time to give us a reviewwe are very happy to hear you had a wonderful stay with us
by A verified traveler
Posted 4 Apr 2024
I stayed at the Comfort Inn Suites in Byron Center from April 1 thru April 7. Check in a little slow, but she was a new employee. I book thru Choice Hotels. I only had to pay for 2 nights and 3rd was free. Decided to stretch out my reservation until April 7. Eleanor was fantastic. Had to switch rooms, my room was booked for the next few days. I was in a different room just down the hall. My TV wasn't working, Eleanor was on top of it, checked my TV. Just needed to reboot. Explained about controlling of the thermostat. Great place to stay.
Comment from Hotel Management
2 Jun 2024 by Cassie, Hotel Management
We appreciate you tsking the time to give us a reviewwe are really happy to hear you had a wonderful stay with us
