Ratings based on 174 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kernersville
Posted 19 Jun 2024
Very clean, newer hotel. A bit over-priced for such an "out of the way" location, but that may contribute to the higher cost....One of the few new hotels in the area. Staff was excellent. Nice pool area. Setting is on a hill with forests adjacent to the parking lot area.
by A verified traveler from Lake Elmo
Posted 16 Jun 2024
Comment from Hotel Management
19 Jun 2024 by General Manager, Hotel Management
Thank you for the rating.
by A verified traveler
Posted 15 Jun 2024
Super clean, great breakfast, worry free!!
Comment from Hotel Management
16 Jun 2024 by General Manager, Hotel Management
Thank you for the review. We appreciate your business and hope to see you on your next visit to the area.
by A verified traveler
Posted 15 Jun 2024
Amazing hotel! Highly recommend especially if you have a pet! The staff was so nice to my dog and they even gave her a treat goodie bag and a door card that says a pet is in the room. Of all the hotels I’ve stayed at on this trip (7 hotels) this one was the best! Summit and I are so thankful!
Comment from Hotel Management
16 Jun 2024 by General Manager, Hotel Management
Thank you for the review. We appreciate your business and hope to see you on your next visit to the area.
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
16 Jun 2024 by General Manager, Hotel Management
Thank you for the rating.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
12 Jun 2024 by General Manager, Hotel Management
Thank you for the rating. We appreciate your business and hope to see you on your next travels to the area.
by A verified traveler
Posted 9 Jun 2024
The woman at the front was very kind to my dog and I. I appreciated it genuinely.
Comment from Hotel Management
12 Jun 2024 by General Manager, Hotel Management
Thank you for taking the time to write a review. We are thrilled to know you enjoyed your stay. We appreciate the business and hope to see you on your next visit to the area.
by A verified traveler
Posted 29 May 2024
Beautiful and clean. I like the ice in the bags
Comment from Hotel Management
30 May 2024 by General Manager, Hotel Management
Thank you for reviewing our property. We are delighted to hear you enjoyed your stay. We appreciate your business and hope to see you on your next travels to the area.
by A verified traveler
Posted 26 May 2024
Excellent customer service.
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Thank you for choosing the Best Western Plus of Grand Rapids, Minnesota for your lodging needs. We appreciate your business and hope to see you on your next travels back into the area.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Thank you for the rating. We are delighted to see you enjoyed your stay. We appreciate your business and hope to see you on your next visit to the area.
