Ratings based on 820 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
In need of repair
Comment from Hotel Management
29 May 2024 by Alison, Shoreline Inn Manager, Hotel Management
We appreciate your feedback.
by A verified traveler
Posted 15 May 2024
Although the property is older it is very clean and maintained. Located right at the lake. Very nice staff.
Comment from Hotel Management
27 May 2024 by Alison, Shoreline Inn Manager, Hotel Management
Thank you for your kind review! We hope to see you again soon!
by A verified traveler
Posted 6 May 2024
Building was very run down. I reserved a King bed room. What i got was a full and twin separated. My husband and i had to sleep in different beds.
Comment from Hotel Management
7 May 2024 by Alison, Shoreline Inn Manager , Hotel Management
We sincerely apologize for your room type error. Did you bring it to the attention of my front desk staff? I would like to discuss this further. Someone from the hotel will reach out within one business day.
by A verified traveler
Posted 6 May 2024
They turned off the heat in the whole hotel on May 1. I guess being located <50 feet from the worlds coldest non-frozen body of water wasn’t clue enough for the owners. No phones in the rooms either. Stayed here many times, but not likely again.
Comment from Hotel Management
6 May 2024 by Monica -Innkeeper, Hotel Management
We are sorry to hear of your poor experience while staying with us. Had this been brought to our attention at the time of the stay, we would have gladly turned the system back on, or provided you with a space heater. Most of our complaints have been of it being too warm in the rooms. We didn't receive any other cold issue complaints over the time of your stay. I do apologize for the no phone in room and will correct that. Thank you for bringing this to our attention. Have a good day.
by A verified traveler
Posted 29 Apr 2024
Near the lake and good hiking.
In the town itself which made everything walkable
Very friendly and quiet.
A great room with a wonderful view of the lake.
A great breakfast and coffee.
Bright and cheerful.
We loved our stay
Comment from Hotel Management
30 Apr 2024 by Alison, Shoreline Inn Manager, Hotel Management
We're so glad you enjoyed your stay and hope to see you again soon!
by A verified traveler
Posted 21 Apr 2024
Couldn't get into room. Due to bad batteries and they didnt know how to change them. Put me in another room. Same thing with the lock, i got food and beverages and the fridge didn't work , tv didnt work. Th3 person working crabbwd another tv from a different room. They did not have a streaming program. The staff used their account.
This Was a awful experience! They didnt have staff to clean rooms at all while there. Want my money back !
Comment from Hotel Management
21 Apr 2024 by Monica, Hotel Management
I'm sorry you had a bad experience. We weren't able to change the batteries to other issues and have since resolved them. We weren't told of the TV not working until 7:30 pm on the last night of the stay. 2 staff members earlier in day reported being told about only the remote. It was changed and tested, as working by the front desk agent. I swapped the tv's because they have built in Fire TV and we aren't able to put a Fire Stick in them to work. I signed into my own account and put on live TV for the troubles you had been having. Unfortunately, it's difficult to have 29 rooms, computer, phone, cell phones, guests on wi-fi. etc.. at the same time. The fridge issue: I apologize. I did offer to put items in our fridge, but was declined. We apologize you had a bad stay. My staff and I did all we could to accommodate you.
by A verified traveler
Posted 21 Apr 2024
Monica was great!! Staff was cool! Hope to come and help out!!!
Comment from Hotel Management
21 Apr 2024 by Monica , Hotel Management
Thank you so much! It was great to meet you guys, we loved having you. Come back and see us soon! Take Care
by A verified traveler
Posted 19 Apr 2024
beautiful location. friendly, helpful staff. perfect stay.
Comment from Hotel Management
20 Apr 2024 by Alison, Shoreline Inn Manager, Hotel Management
We're so glad you enjoyed your stay! Come see us again soon!
by A verified traveler
Posted 9 Apr 2024
Staff made arrangements to acco.odate me during a heTing outage.
Comment from Hotel Management
10 Apr 2024 by Alison, Shoreline Inn Manager, Hotel Management
We're so glad you enjoyed your stay. Please come again and visit soon!
by A verified traveler
Posted 8 Apr 2024
Monica and her crew at the Shoreline Inn are wonderful! The nightly rates and the view are the the best in town.
Comment from Hotel Management
8 Apr 2024 by Alison, Shoreline Inn Manager, Hotel Management
We're so glad you enjoyed your stay. I'll be sure to let my front desk staff, along with Monica, know that you had a fabulous time.
