Ratings based on 521 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Decent. Good breakfast.
Comment from Hotel Management
11 Jun 2024 by Jordan, Hotel Management
Thanks!
by A verified traveler
Posted 7 Jun 2024
There was pee stains on both sides of the toilet on the floor. Hair on the vanity. Not a great way to start the stay. Especially for $200, checking in at 10 to sleep and a noisy garbage truck wakes you at 5 am.
Comment from Hotel Management
7 Jun 2024 by Jordan, Hotel Management
Thank you for taking the time to complete this survey and for bringing these issues to our attention.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Jordan, Hotel Management
Thanks!
by A verified traveler
Posted 21 Apr 2024
I was constantly smashing earwigs in the room. Makes it kinda hard to sleep after that.
Comment from Hotel Management
22 Apr 2024 by Jordan, Hotel Management
Valued guest,I checked the room you stayed in thoroughly for signs of bugs of any kind and could not find anything. Are you sure this experience took place at the Holiday Inn Express in Grand Island?
by A verified traveler
Posted 11 Apr 2024
Staff was very nice and welcoming. Room was very clean
Comment from Hotel Management
12 Apr 2024 by Jordan, Hotel Management
Thank you, we're glad you enjoyed your stay!
by A verified traveler from Jamestown
Posted 5 Apr 2024
Very nice
Comment from Hotel Management
12 Apr 2024 by Jordan, Hotel Management
Thank you!
by A verified traveler
Posted 5 Apr 2024
Nice place
Comment from Hotel Management
5 Apr 2024 by Jordan, Hotel Management
Thank you!
by A verified traveler from portage
Posted 24 Mar 2024
Nice. Clean, friendly staff, good breakfast.
Comment from Hotel Management
25 Mar 2024 by Jordan, Hotel Management
Thank you! We're glad you had an excellent stay!
by A verified traveler
Posted 22 Mar 2024
Great place
Comment from Hotel Management
25 Mar 2024 by Jordan, Hotel Management
Thank you!
by A verified traveler
Posted 11 Mar 2024
Had a great stay! The front desk staff was friendly and incredibly helpful. The breakfast was good and the room was clean and ready for me. I loved some of the smaller details in the room like the night lights in the bathroom and the wall hooks over a nice long bench to put my suitcases. Those small things have ensured I'll stay there again next time I'm in town.
Comment from Hotel Management
12 Mar 2024 by Jordan, Hotel Management
Wow, looks like you had a great stay! Thanks for the review and we're looking forward to your next visit!
