Ratings based on 338 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from orange park
Posted 12 Jun 2024
by A verified traveler
Posted 28 Apr 2024
The property is a bit tired. It worked for a one night stay, but nothing special.
Comment from Hotel Management
29 Apr 2024 by Theresa, Hotel Management
Dear Daniel,Thank you for taking the time and submitting a response about your stay with us. I ap
by A verified traveler
Posted 31 Mar 2024
Shoppin is all near by
Comment from Hotel Management
9 Apr 2024 by GM, Hotel Management
Thank you for the review, Payton. We are so glad that you enjoyed your stay with us. We hope to see you again soon.
by A verified traveler
Posted 22 Mar 2024
Comment from Hotel Management
12 Apr 2024 by GM, Hotel Management
Thank you for the review, Diane. We are so glad that you enjoyed your stay with us. We hope to see you again soon.
by A verified traveler
Posted 16 Mar 2024
It was clean. It was the most shabby Hampton Inn we have stayed in. The beds were quite uncomfortable. The religious pamphlets at the front desk and by the elevators were disconcerting. We won’t choose this hotel again.
Comment from Hotel Management
9 Apr 2024 by GM, Hotel Management
Thank you for your feedback Angela. We are extremely apologetic for any inconvenience caused. The religious pamphlets were put in our public areas by some guest which were immediately removed when it came to our staff's knowledge. We strive to perform better and we hope you would give us another chance the next time you are in town.
by A verified traveler
Posted 16 Mar 2024 on Hotels
Hotel was clean but furnishings were not in good repair. The legs on desk in the room were bowed, the bathroom vanity was badly scuffed, and the frame on the bathroom mirror was scraped and peeling.
Comment from Hotel Management
9 Apr 2024 by GM, Hotel Management
Thank you for your feedback Angela. We are extremely apologetic for any inconvenience caused. We strive to perform better and we hope you would give us another chance the next time you are in town.
by A verified traveler
Posted 3 Mar 2024
I reserved a spa room and when i got there they had extended the spa room for the guest who had it the day before. I will not stay here again
Comment from Hotel Management
6 Mar 2024 by GM, Hotel Management
Thank you for the review Katherine. We are extremely sorry about the reservation confusion. We will have this issue forwarded to the front desk department and have them retrained. We would like to apologize again for any inconvenience caused and we hope you would give us another chance the next time you are in town.
by A verified traveler
Posted 21 Feb 2024
Comment from Hotel Management
25 Feb 2024 by GM, Hotel Management
That you for your review, Beverly. We are glad that you enjoyed your stay with us. We hope to see you again soon.
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
9 Apr 2024 by GM, Hotel Management
Thank you for the review, Tyler. We are so glad that you enjoyed your stay with us. We hope to see you again soon.
by A verified traveler
Posted 18 Feb 2024 on Hotels
Comment from Hotel Management
25 Feb 2024 by Saloni Patel, Hotel Management
That you for your review, Patti. We are glad that you enjoyed your stay with us. We hope to see you again soon.
