Ratings based on 663 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
It is a huge oversight to name two branches of this hotel with the same name, causing a mix-up and wasting our precious travel time. The location is nothing special, but good for a travel stop. There was a strange smell coming from our AC unit. Breakfast was prompt and the location seemed pretty quiet.
Comment from Hotel Management
8 Jun 2024 by Manager, Hotel Management
Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of hotels. Approximately 9,200 affiliated hotels span across over 95 countries. These 9,200 hotels only have 24 names to go by, and they all depend on several things. Such as; what type of rooms are provided, what amenities they have, and other upgrades. The Days Inn on I-80 is named Days Inn I-80 to limit confusion, and we are on opposite ends of the town as Grand Island is a big town with over 20 hotels. All hotel confirmation emails have the address on them to also help. Thank you.
by A verified traveler
Posted 2 Jun 2024
Tv channels kept changing without us changing it. Carpet was dirty and not vacuumed upon arrival with visible pieces of trash on the floor.
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Your feedback is very important to us, and I am saddened to hear that you did not enjoy your room. If you told the front desk during the night you stayed we would have changed your room if available. Since we did not receive any complaints during your stay we did not know there were any issues to resolve. We have had a few guests in there after you and they did not complain about the issues you put here. We did not know about any issues while you stayed, if we did we would have resolved any issues we could have. You have to let us know if there are any issues or if you would like a room change so we can help better your stay with us.
by A verified traveler
Posted 21 May 2024
It was clean and easy to get to.
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
I am particularly pleased that you found your stay to be enjoyable. We hope to see you again in the future!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
I am particularly pleased that you found your stay to be pleasant. Please let us know how we could have made your stay more enjoyable. We hope to see you again in the future!
by A verified traveler from Murdock
Posted 4 May 2024
Check-in was quick, easy and friendly. The room was clean and comfortable. The bed was also comfortable. Breakfast was good (warm, not just cereal and donuts).
Comment from Hotel Management
5 May 2024 by Manager, Hotel Management
I am particularly pleased that you found your stay to be enjoyable. We hope to see you again in the future!
by A verified traveler from Potter
Posted 28 Apr 2024
The staff accommodated my request for a handicapped bathroom. The breakfast isn’t too bad. Biscuits and gravy, scrambled eggs, waffles. It is older but the room we had was clean and the bed was comfortable. I would stay there again
Comment from Hotel Management
2 May 2024 by Manager, Hotel Management
I am particularly pleased that you found your stay to be enjoyable. We hope to see you again in the future!
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
2 May 2024 by Manager, Hotel Management
I am particularly pleased that you found your stay to be enjoyable. We hope to see you again in the future!
by A verified traveler
Posted 23 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Manager, Hotel Management
I am particularly pleased that you found your stay to be enjoyable. We hope to see you again in the future!
by A verified traveler
Posted 29 Feb 2024
What a run down place with no up keep. Lots of shady people hanging out there.
Comment from Hotel Management
2 Mar 2024 by Manager, Hotel Management
We will be calling about your review as we already told Expedia that your reservation was declined due to multiple issues we had when you came to check in. One is that all guests have to have a valid ID and you said you did not have one, then you tried to give us one that has been expired for 8 years and was from Grand Island. We have stated several times and have told our third parties that we, along with all hotels in town, do not rent to Grand Island residents. We have several events in town and sell out along with the whole town and surrounding towns so we do not rent to residents. I assume we tried to help and offer the room with a deposit but it says you also did not have a way to keep a hold until checkout. There was nothing we could do after that, so we will be contacting Expedia to inform them of this.
by A verified traveler
Posted 22 Feb 2024
room smelled like stale cigarettes, someone had smoked in there
Comment from Hotel Management
23 Feb 2024 by Manager, Hotel Management
Your feedback is very important to us, and I am saddened to hear that you did not enjoy your room. Our entire facility inside is non-smoking but customers are allowed to smoke outside and customers may smell like smoke as well. If you told the front desk during the night you stayed we would have changed your room if available. Since we did not receive complaints during your stay we did not know there were any issues to resolve. We have had a few guests in there after you and they did not complain about the issues you put here. We did not know about any issues while you stayed or before you stayed. If we did we would have resolved any issues we could have. You have to let us know if there are any issues or if you would like a room change so we can help better your stay with us. Please let us know how we could have made your stay more enjoyable and if you have any problems please contact the front desk so we can resolve any issues during your stay before checkout. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.
