Ratings based on 942 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Loved the views. Meals were quick and great. Wish we had more time to stay for a few days.
Comment from Hotel Management
18 Jun 2024 by Janie, Manager, Hotel Management
thank you for taking the time to shared with us your experience.we are glade to hear that you did enjoy your stay.we will share with the restaurant owner, as it is 2 different ownership, your experience.
by A verified traveler
Posted 18 Jun 2024
Stay here every time we travel through
Comment from Hotel Management
18 Jun 2024 by Janie, Manager, Hotel Management
thank you for your continues support. we do appreciated.
by A verified traveler
Posted 16 Jun 2024
good location, great view, food was very good in the restaurant, had dinner and breakfast. Friendly staff, clean rooms, bed was firm
Comment from Hotel Management
16 Jun 2024 by Hailey, receptionist, Hotel Management
We're glad you enjoyed your stay, come again anytime!!
by A verified traveler
Posted 16 Jun 2024
Rooms are large and very clean . The only negative was that the beds were extremely hard. The views of the gorge were lovely and the breakfast at the restaurant was excellent.
Comment from Hotel Management
17 Jun 2024 by Janie, Manager, Hotel Management
Thank you for taking the time to share with us your experience.we are sorry to hear that the bed was to hard for you. like food taste are not disgustable and the firmness of mattress are also hard to satisfy our comfort range as we are all different.
by A verified traveler
Posted 15 Jun 2024
Comment from Hotel Management
16 Jun 2024 by Hailey, receptionist, Hotel Management
Thank you for the review, come again anytime!!
by A verified traveler
Posted 14 Jun 2024
This hotel is very good
Comment from Hotel Management
15 Jun 2024 by Natasha, supervisor, Hotel Management
Thank your for your feedback! We hope to see you again in the near-future!:)
by A verified traveler
Posted 12 Jun 2024
An incredible view of the beautiful Grand Falls, breakfast was delicious and the staff were wonderful!
Comment from Hotel Management
14 Jun 2024 by Hailey, receptionist, Hotel Management
Thank you very much for the review!We hope to see you again soon...
by A verified traveler
Posted 11 Jun 2024
It was good for an overnight stay while travelling. Basic but clean
Comment from Hotel Management
12 Jun 2024 by Natasha, supervisor, Hotel Management
we're so glad you enjoyed your stay with us!! we do hope to see you in the near-future!
by A verified traveler
Posted 10 Jun 2024
We had a waterview room which was nice. The whole experience was great.
If it had breakfast included, we would have given it 10 stars
Also an elevator would have been nice.
Comment from Hotel Management
12 Jun 2024 by Natasha, supervisor, Hotel Management
We're so glad you enjoyed your stay! for the breakfast we can't include it anymore since motel and restaurant is run under two different ownership!
by A verified traveler
Posted 10 Jun 2024
I'll never stay there again even if I have to drive for an hour
Comment from Hotel Management
10 Jun 2024 by Janie, Manager, Hotel Management
So sorry to hear your experience was not as expected. please let us know what was wrong and what could be done for you to come back.
