Ratings based on 395 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Beautiful Place. Would love to come back again!
by A verified traveler from Windsor
Posted 26 May 2024
I would say they need to do some maintenance and update the property. They need to clean better as well. Carpets and furniture are very dated as well as tv’s etc. beds were fine and it’s a nice area but come on oak wood….nothing has changed in 20 years!
by A verified traveler
Posted 24 May 2024
WE stayed for 2 nights and only had 1 little shampoo for 3 people. it wasnt too bad of a stay but it was a lot of money for the room i had.
by A verified traveler from Barrie
Posted 22 May 2024
The front staff were nice and friendly. I had reserved this hotel for the pool mainly for the kids, unfortunately the pool was dirty and cloudy so we didn’t risk anyone getting sick. Our room was freezing, we tried numerous time to change the temperature. There was no food available at the property, the restaurant was closed. Considering the property was more expensive than other properties around I was expecting better quality.
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 19 May 2024
Building is not sound proof people staying above use made too much noise we were not able to sleep
Comment from Hotel Management
20 May 2024 by Front Office Manager, Hotel Management
Good Evening Razia,We would like to apologize for the inconvenience that happened during your stay and would like to understand the details of the same. At the same instance, once we reach an agreeable conclusion, we can make necessary changes to the stay profile. Please reach out to us at your convenience. Much thanks and regards!
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Front Office Manager, Hotel Management
Thank you for a wonderful review Eric. We appreciate you taking the time to share your review, and are glad to know that your experience was great! If there's any additional feedback, don't hesitate to reach out to us.With Hospitality,
by A verified traveler
Posted 29 Mar 2024
Comment from Hotel Management
20 May 2024 by Front Office Manager, Hotel Management
Good Evening Rasim!We would like to thank you for taking your time to review us on Expedia and are happy to know that your stay was great! If you'd like to share any additional details or feedback about what we did great, we would love to embellish and embolden the guest favourites.With Hospitality,
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
20 May 2024 by Front Office Manager, Hotel Management
Good evening Brian!We would like to thank you for taking your time to review us on Expedia and are happy to know that you enjoyed your stay at the resort! If you'd like to share any additional details or feedback to take your experience to the next level, we'd love to hear it and prioritize necessary implementations.Thanks a bunch and kind regards!
