Ratings based on 585 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Beautiful grounds inside the walls of the Alhambra…hotel was a convent built after the reconquista
Comment from Hotel Management
12 Jun 2024 by Juan, Hotel Management
Dear guest,We are delighted to read that your holiday experience with us at Parador de Granada was enjoyable and we would like to thank you, on behalf of the team, for sharing your review. We would be honoured to see you again soon and we wish you well.Best regards
by A verified traveler
Posted 4 Jun 2024
The price is high for low quality service . Not helpful . They have frogs in their pond that croak so loud hard to sleep . The place is beautiful since it’s part of the Alhambra but just price not worth it
Comment from Hotel Management
12 Jun 2024 by Juan, Hotel Management
Dear client: I appreciate that we cannot get it right all of the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed. Please do contact us so that we can make you feel better regarding you stay with us. Best regards:Juan G. Recepción
by A verified traveler
Posted 11 May 2024
Location and grounds
Comment from Hotel Management
15 May 2024 by Juan, Hotel Management
Dear client: Thank you so much for your kind recommendation and for taking the time to share your experience of the Parador de Granada in this positive way. I am delighted you enjoyed the great views of the Generalife and the attentive service; I will be sure to pass on your kind compliments.I do hope we will have the pleasure of warmly welcoming you back again soon and please let us know if there is anything we can assist you with in the meantime.With best wishes,Juan G. Recepción
by A verified traveler
Posted 25 Apr 2024
The Parador is a destination within a destination. Not only are you INSIDE the Alhambra complex, the hotel grounds are magnificent! Staff is super welcoming, and very helpful.
Get your Alhambra tickets early. We were happy we already had them as they were sold out before we arrived.
Comment from Hotel Management
1 May 2024 by Juan, Hotel Management
Dear guest,We are delighted to read that your holiday experience with us at Parador de Granada was enjoyable and we would like to thank you, on behalf of the team, for sharing your review. We would be honoured to see you again soon and we wish you well.Best regards:
by A verified traveler
Posted 17 Apr 2024
The property is unique on the location and the history and the design of the building itself. However, I wish the hotel should work with the Alhambra and provide access to all areas when customers study in the hotel. For the price of the hotel charge compared with the tickets for all entrance fee of the site it should be easy and I don't think any guess would complain about the additional cost on top of the hotel fee for the convenience.
Comment from Hotel Management
19 Apr 2024 by Juan, Hotel Management
Dear client: Thank you so much for your kind recommendation and for taking the time to share your experience of the Parador de Granada in this positive way. I am delighted you enjoyed the great views of the Generalife and the attentive service; I will be sure to pass on your kind compliments. We regret to inform you that tickets can only be purchased through the official Alhambra website. The Parador is independent from the Alhambra. I do hope we will have the pleasure of warmly welcoming you back again soon and please let us know if there is anything we can assist you with in the meantime.With best wishes,Juan G. Recepción
by A verified traveler
Posted 7 Mar 2024
Wonderful to be within the magical Alhambra in an old (but renovated!) Franciscan convent. Staff was terrific. My only suggestion is that they give guests the option of not having sheets washed daily to save on environmental costs. A superb hotel. Quiet and with an unforgettable view and solarium. Excellent breakfast too.
Comment from Hotel Management
15 Mar 2024 by Juan , Hotel Management
Dear client: Thank you for placing your confidence by choosing us during your stay in Granada, and for your review about our Parador facilities and service. The experience at the Parador is unforgettable not only because of its location in the heart of the Alhambra, with wonderful views of the Generalife, but because its located in the Convent of San Francisco of the XV century founded by Queen Elizabeth - Franciscana Tertiary - after the reconquest. Its walls protect the old Nasrid Palace of the Infants and was also the first place chosen by Queen Elizabeth as the tomb of the Catholic Monarchs. Lovely to hear your stay met your expectations and we will be happy to welcome you in the future. Best wishes. Juan G. Recepción
by A verified traveler
Posted 7 Mar 2024 on Hotels
by A verified traveler
Skip this hotel.
Posted 3 Mar 2024 on HotelsThis place is way too expensive for what it is. Yes it is right in the Allhambra and that was why we chose it, but I would not recommend it. The room lacked any charm, had a single small window, mediocre bathhroom, no vanity kits, and felt like a $100 room for $500.
Do not eat at the restaurant, the decor is terrible and enough lights to feel as though you are in a walmart.
Comment from Hotel Management
4 Mar 2024 by Juan, Hotel Management
Dear client: Thank you for your feedback. I have discussed your comments with my team, and we are truly sorry we did not uphold the standards of room quality and service excellence we pride ourselves on. Please contact me directly on your next visit, and I would be pleased to make arrangements. Best regards:Juan G. Recepcíon
by A verified traveler
Posted 22 Feb 2024 on Hotels
by A verified traveler from Calgary
Posted 18 Feb 2024
Location! Located in an old monastery beside the Alhambra, this hotel is unique. There are no other nearby eating options or entertainment, but you don’t need either. Room was quiet and comfortable. Food was excellent. Service great.
Comment from Hotel Management
19 Feb 2024 by Reception department, Hotel Management
Dear client: Thank you for placing your confidence by choosing us during your stay in Granada, and for your review about our Parador facilities and service. The experience at the Parador is unforgettable not only because of its location in the heart of the Alhambra, with wonderful views of the Generalife, but because its located in the Convent of San Francisco of the XV century founded by Queen Elizabeth - Franciscana Tertiary - after the reconquest. Its walls protect the old Nasrid Palace of the Infants and was also the first place chosen by Queen Elizabeth as the tomb of the Catholic Monarchs. Lovely to hear your stay met your expectations and we will be happy to welcome you in the future. Best wishes. Juan G. Recepción
