Ratings based on 667 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Roswell
Posted 10 Jun 2024
Great!
Comment from Hotel Management
10 Jun 2024 by Laios Trenado - Dpto Recepción, Hotel Management
Dear Shaikh,Thank you for taking a little of your time and giving us your opinions. They help us improve our service to customers. Kind regards, Laios Trenado - Dpto Recepción
by A verified traveler
Posted 9 Jun 2024
Small but comfortable and the staff were super friendly. Right in the heart of the old town
Comment from Hotel Management
10 Jun 2024 by JUAN ANTONIO / DIRECTOR , Hotel Management
Dear GeoffThank you for taking the time to share your stay with us. We are pleased to know that you have enjoyed a good experience with us, especially thanks to our central location and the professionalism and friendliness of our staff.We look forward to seeing you again.Kind regards
by A verified traveler from Morgantown
Posted 26 May 2024
Staff was great - the area is busy but the hotel is well insulated.
by A verified traveler
Posted 7 May 2024
The front desk staff person in the afternoon (Linius?) was super helpful. Room size worked well for three adults. The air conditioning didn’t work, which was really our only complaint. The breakfast for the price was fair but we only did that once, as there were other choices close by.
Comment from Hotel Management
11 May 2024 by reception, Hotel Management
Dear Laurie,Thank you for taking a little of your time and giving us your opinions. They help us improve our service to customers.Kind regardsTeresa
by A verified traveler
Posted 18 Apr 2024
Good central location with restaurants in road outside hotel . No parking at hotel. Easy access to bus routes to historic sites. Helpful and knowledgable staff
Comment from Hotel Management
18 Apr 2024 by JUAN ANTONIO/ DIRECTOR , Hotel Management
Dear Brian John321 / 5.000Resultados de traducciónResultado de traducciónWe thank you for taking the time to share your stay with us. We are pleased to know that you have enjoyed a good experience with us thanks especially to our central location and the professionalism and closeness of our staff.We hope to see you again.Kind regards
by A verified traveler
Posted 16 Apr 2024
Great location.
Comment from Hotel Management
16 Apr 2024 by JUAN ANTONIO/ DIRECTOR , Hotel Management
Estimado Sr Jose Le agradecemos su tiempo dedicado a compartir su estancia con nosotros. Nos alegra saber que ha disfrutado de una estancia inmejorable gracias especialmente a nuestr ubicación en el corazón de Granada. Esperamos volver a verle pronto
by A verified traveler from San José
Posted 12 Apr 2024
Excelente hotel, el único defecto es que no tiene parking
Comment from Hotel Management
16 Apr 2024 by JUAN ANTONIO/ DIRECTOR , Hotel Management
Estimada Mariana. Muchas gracias por su valoración tan buena. Nos alegra saber que hemos cumplido con sus expectativas y estaremos encantados de recibirles de nuevo en su próxima visita a la ciudad. ¡Le esperamos de vuelta! Un saludo.
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Juan Antonio/ Director , Hotel Management
Dear MEREDITH DAWNFirstly, we want to thank the time dedicated to assessing our Hotel.We are naturally disappointed that you felt your expectations were not met.Please accept my sincere apologies for a less than satisfactory stay on this occasionBest regards
by A verified traveler
Posted 6 Apr 2024
Very complicated to find. No parking and off site parking is very expensive.
Comment from Hotel Management
7 Apr 2024 by JUAN ANTONIO/ DIRECTOR, Hotel Management
Dear NarminFirstly, we want to thank the time dedicated to assessing our Hotel.The location of the hotel is excellent. We are located in the Navas street, the famous Tapas route of Granada, in the centre of the city.The hotel has no parking. There is parking available and it is payable.It will be our pleasure to host you again in the future and if there is anything we can do for you please, do not hesitate to contact us. Best regards
by A verified traveler
Posted 31 Mar 2024
Liked the stay
Comment from Hotel Management
2 Apr 2024 by Juan Antonio/ Director , Hotel Management
Thank you for taking the time to share your stay with us. We are pleased to know that you had an unbeatable experience. We look forward to seeing you again on your next visit to Granada.
