Ratings based on 115 Verified Reviews

4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Perfect peaceful stay , great place to relax and explore the local area. Amazing hotel and staff.
5 out of 5
by A verified traveler

A gem in Las Palmas

Posted 26 Feb 2024 on Hotels
This is such a lovely, boutique hotel right in the centre of the old town in Las Palmas. It really feels like a little oasis and it's perfect for a relaxing stay. The staff are super friendly and the hotel breakfast is delicious. Would definitely recommend to anyone.
5 out of 5
by A verified traveler

Perfect retreat

Posted 25 Feb 2024 on Hotels
Lovely blend of old and new in the centre of historic Vegueta surrounded by good restaurants. Friendly service, great breakfast. Loved the sunny roof terrace with view of the cathedral, plunge pool, loungers and honesty bar. Recommend an exterior room.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Feb 2024
5 out of 5
by A verified traveler

Posted 8 Dec 2023
The staff at the hotel were absolutely wonderful. From the restaurant recommendations to the incredibly kind custodial staff and clean rooms, we loved our stay. They made us feel at home ❤️
Comment from Hotel Management
11 Dec 2023 by Alexandra Adeler VEINTIUNO · Emblematic Hotels, Hotel Management
How wonderful to know you have loved your stay and that we hit the nail with restaurant recommendations! Thank you for choosing VEINTIUNO! We hope to see you back sometime.Have a Merry Christmas.Warmest regards,
5 out of 5
by A verified traveler

Posted 27 Nov 2023
I have been fortunate enough to have stayed in many wonderful hotels over the years - and there is little doubt that this is among them, and particularly for a personal (and not a business related) stay. Firstly, its location is magnificent - centred in the old town on a beautiful, quiet street and within a couple of minutes’ walking distance from everything you need. Second, the staff could not have been more helpful or agreeable - every single one of them (including the cab driver, Alex, who picked us up and dropped us off to the airport, and although he was not among the staff, it was arranged by the hotel) was exceptional - and hotel owner Alexandra also gave us marvellous recommendations for places to go and see and around the island as well. Third, the design of the place was beautiful. Contemporary, classic and spotless, it was so stylish and superbly maintained. We had a fantastic room overlooking the street with a small balcony. The rooftop area where breakfast is taken each morning was an oasis in itself - and the breakfast was just delicious. I couldn’t recommend this hotel any more, frankly - and we fully intend to return (and to persuade Alexandra to open some more hotels in our other favourite locations elsewhere!).
Comment from Hotel Management
11 Dec 2023 by Alexandra Adeler VEINTIUNO · Emblematic Hotels, Hotel Management
OH, what a lovely review! Thank you so very much! The staff, included Alex, will be so happy to read your words. Muchas gracias!We must say we love our neighborhood; the way its quiet yet lively, oldtown yet close to most museums and shopping area.It was a delight to have you here and to see you enjoy our beautiful island. We love it here :) But we wouldnt mind targeting a VEINTIUNO in another location ;)Thank you for choosing us and letting us host you.We wish you a FELIZ NAVIDAD!Hoping to have you back!Best regards,
5 out of 5
by A verified traveler from portsmouth

Posted 15 Nov 2023
Excellent hotel that sorted out all our trips with a great company and taxies
Comment from Hotel Management
15 Nov 2023 by ALexandra Adeler VEINTIUNO · Emblematic Hotels, Hotel Management
Thank you very much for the wonderful review! We are very happy to read you enjoyed your stay at VEINTIUNO as well as the trips around our lovely Gran Canaria.We hope to have you back!Best regards y Muchas gracias!
5 out of 5
by A verified traveler

Posted 26 Oct 2023
We had a lovely stay at the Veintiuno for a couple of nights. The room was beautifully designed and comfortable. Every member of the staff was efficient, personable and went out of their way to be helpful. The property gave us the feeling that we were staying at a friend's large home. It's a unique place to stay and I'm happy to recommend it.
Comment from Hotel Management
15 Nov 2023 by ALexandra Adeler VEINTIUNO · Emblematic Hotels, Hotel Management
Good afternoon,Thank you very much for taking your time to review us with such lovely words! WE are very happy to read you have enjoyed your days with us, liking the room, staff and "home" touch. Thank you for recommending us.We truly hope to have you back sometime!Our warmest regards,
5 out of 5
by A verified traveler

We'll be back!

Posted 10 Sep 2023 on Hotels
Wonderful boutique hotel.in a perfect location in Las Palmas old town of Vegueta. Gret rooms, decor and rooftop terrace. Amazing view from pool. Breakfast included was just incredible. Friendly and helpful staff. Will be back!
Comment from Hotel Management
12 Sep 2023 by Alexandra Adeler VEINTIUNO · Emblematic Hotels, Hotel Management
How heart warming to read such a lovely review! Muchas gracias. It is a pleasure to know you have enjoyed your stay, our lovely neighborhood, the rooms, decor and yummy breakfast at the rooftop!We truly hope to have you back in VEINTIUNO!Hasta pronto!
5 out of 5
by A verified traveler

Posted 31 May 2023
This is one of the best hotels we ever stayed. Everyone from Front desk and the Breakfast room is so wonderful. Every thing is so perfect. Super helpful. Would definitely return and recommend to others.
Comment from Hotel Management
1 Jun 2023 by Alexandra Adeler VEINTIUNO · Emblematic Hotels, Hotel Management
Thank you very much for such a beautiful review about your stay with us! Its a delight for us to read you had a perfect stay; from breakfast to staff.We truly hope to have you back!Our warmest regards,Alexandra AdelerVEINTIUNO · Emblematic Hotels