Ratings based on 510 Verified Reviews

4.1 out of 5
82% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 May 2024
4 out of 5
by A verified traveler

Posted 4 May 2024
Hotel is excellent value for money. Breakfast had plenty of choice. A small issue with pulling the kettle socket out of wall as kettle would not switch off. Staff are efficient as well as being helpful and friendly.
5 out of 5
by A verified traveler from Rothley

Posted 27 Apr 2024
One night stay due to flight times for our main hotel, but is was all excellent, quick and easy check in, going sized room with a fantastic view
3 out of 5
by A verified traveler

Posted 26 Oct 2023
Granted, it's a three star property, however the apartment had no fans or air-conditioning. This made the stay really uncomfortable. Had to ask for a fan to use from the hotel in order to get to sleep. Grounds are nice. Access to beach is 5 minute's walk. The bed was comfortable and clean apartment. Some wear and tear visible.
Comment from Hotel Management
6 Nov 2023 by Servatur Green Beach, Hotel Management
Dear Afia,Your comment is very important for us to keep improving our facilities and services.Thank you so much in advance. We would love to see you again soon.
5 out of 5
by A verified traveler

Just perfect

Posted 23 Sep 2023 on Hotels
Comment from Hotel Management
14 Oct 2023 by Servatur Green Beach, Hotel Management
Dear Shane,Thank you for scoring us with a 10/10.
5 out of 5
by A verified traveler

Posted 12 Sep 2023 on Hotels
Comment from Hotel Management
14 Oct 2023 by Servatur Green Beach, Hotel Management
Dear Ann,Thank you for your review.
2 out of 5
by A verified traveler

Posted 27 Aug 2023
Comment from Hotel Management
1 Sep 2023 by Recepción, Hotel Management
Estimada MichelleLamentamos no haber logrado sus expectativas en Servatur Green Beach.
5 out of 5
by A verified traveler

Posted 13 Jul 2023
FANTASTIC ,...... STAFF, LOCATION, VIEW, ROOMS. The only downside is no airconditioning. Thank you for a lovely stay.
Comment from Hotel Management
1 Sep 2023 by Recepción, Hotel Management
Dear MarekThank you so much for sharing your experience at Servatur Green Beach and we thank you for your suggestion.
1 out of 5
by A verified traveler

Miserable experience

Posted 21 Jun 2023 on Hotels
They're OK til you even mention the problems, then you're made to feel very uncomfortable and at fault. As they don't want to take responsibility for anything. Paid for a superior room but got a standard. No refund or care. The room was horrible, old and numerous problems. Plus like a sauna as no air-conditioning. The staff were rude and disrespectful to me as I justly complained. Couldn't wait to leave. No sunbeds around the pool. Restaurant was awful, around 10 euros for a horrible breakfast in a run-down and depressing environment. Ignorant staff. Everything's controlled and as they want it, not for the guests. It was a job, not a holiday.
Comment from Hotel Management
23 Jun 2023 by Servatur Green Beach, Hotel Management
Dear Anna,We are very sorry that you feel having experienced the situation you have described. During your stay in three different booking periods you had different room types, and you didnt want the correct ones we offered you. All in all, it is a pity you did not spent a lovely time with us. We have taken notes of the inconveniences you had and we take this opportunity to express our deepest apologies.Kind regards,
5 out of 5
by A verified traveler

Posted 17 Jun 2023
It needed air conditioning
Comment from Hotel Management
19 Jun 2023 by Servatur Green Beach, Hotel Management
Dear Paul,Thank you very much for sharing your experience in Servatur Green Beach. We have taken note of your comment.We hope to see u here again. Kind regards.