Ratings based on 133 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Everything was okay, except for the swimming-pool it is extremely small and I don’t think we i can call it a “swing-pool”
Comment from Hotel Management
7 Jun 2024 by Hotel Livvo Lumm, Hotel Management
Dear Guest,Thank you for taking the time to share your valuable feedback about your stay at our hotel. We are delighted to hear that you found our accommodations and services to be satisfactory, and we sincerely apologize for any inconvenience caused by the size of the pool not meeting your expectations.We understand that the pool is an important amenity for many of our guests, and we are committed to providing a comfortable and enjoyable experience for all. We will take your feedback into consideration as we continue to evaluate and improve our facilities.We hope that this minor issue will not deter you from returning to our hotel in the future. We value your patronage and look forward to welcoming you back soon.Sincerely,The LIVVO LUMM Hotel Team
by A verified traveler from Ashburn
Posted 24 Apr 2024
The property is just perfect. Clean, modern, and comfortable rooms. In a great location that's within walking distance of restaurants and parks. And the staff is professional, helpful, and extremely proficient. If I'm ever in the area again, this will be choice. Oh, and don't miss the rooftop bar and pool. It's superb too.
Comment from Hotel Management
30 Apr 2024 by Hotel Livvo Lumm, Hotel Management
Dear Charles,thank you so much for this fantastic review! We're absolutely thrilled that you found our property to be perfect – clean, modern, comfortable rooms are exactly what we strive for! We're also delighted to hear the location was ideal for exploring nearby restaurants and parks.Knowing our staff provided professional, helpful, and proficient service truly warms our hearts. They take great pride in ensuring a seamless and enjoyable experience for our guests.And of course, we're so glad you discovered the rooftop bar and pool – it truly is a hidden gem! It's the perfect place to unwind and take in the views.We sincerely appreciate you recommending our hotel and hope to welcome you back whenever your travels bring you back to our area. Best regards,The LIVVO Lumm Hotel Team
by A verified traveler
Posted 19 Mar 2024 on Hotels
Comment from Hotel Management
24 Mar 2024 by Hotel Livvo Lumm, Hotel Management
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel. We are surprised to see your score and we can't help but wonder what aspects you didn't like enough. Your opinion is very important to us, as it gives us the opportunity to improve. We will be attentive to any improvement proposals you wish to make and we hope to meet with you soon in the near future to offer you an even better service.Sincerely,the Livvo Lumm hotel team.
by A verified traveler
Posted 18 Feb 2024
The terrace bar and big bedroom
Comment from Hotel Management
20 Feb 2024 by Hotel Livvo Lumm, Hotel Management
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.
by A verified traveler
Posted 7 Feb 2024
This hotel is in a good position, close to the bus station, restaurants & bars and shops and only 15 minute walk to the beach. Unfortunately, when we were there, the area around the hotel was being reconstructed. There is no restaurant in the hotel and the roof bar was rarely open but there was a very good breakfast buffet. i had an accident at the hotel (not the fault of the hotel) and the staff went out of their way to be caring and helpful. The roof terrace is a lovely place to enjoy the sun with lots of chairs and beds. There is a pool but it is tiny - more a plunge pool than a swimming pool!
Comment from Hotel Management
8 Feb 2024 by Hotel Livvo Lumm, Hotel Management
Dear guest:We thank you for the time you have taken to review your stay at our LIVVO Lumm hotel and we are happy to know that you enjoyed a pleasant experience thanks to the central location in which it is located.We regret the inconvenience of the works that are being carried out in the areas adjacent to the hotel. This is a specific circumstance that is beyond our control, since these are works that concern the city council of the capital.Finally, we appreciate your words towards our staff, we are very happy to know that their treatment helped make your stay as pleasant as possible.We hope to see you again soon at our facilities so we can offer you even better service.We take this opportunity to greet you cordially.Sincerely,the LIVVO Lumm hotel team.
by A verified traveler
Posted 28 Jan 2024
Great place!
Comment from Hotel Management
29 Jan 2024 by Hotel Livvo Lumm, Hotel Management
Dear guest: We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel. We are surprised to see your score and we can't help but wonder what aspects you didn't like enough. Your opinion is very important to us, as it gives us the opportunity to improve. We will be attentive to any improvement proposals you wish to make and we hope to meet with you soon in the near future to offer you an even better service. Sincerely, the Livvo Lumm hotel team.
by A verified traveler
Posted 4 Oct 2023 on Hotels
Comment from Hotel Management
14 Jan 2024 by Hotel Livvo Lumm, Hotel Management
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.
by A verified traveler
Amazing Hotel
Posted 31 Aug 2023 on HotelsHotel Levvi Lumm is an amazing place in a very great location. Close to shops and mall (2 minutes walk), close to bus station (1 minute walk), close to restaurants (5 minutes walk), close to the fantastic beach (15 minutes walk) Breakfast was good. I only wish that an additional seat be placed in the room so two people can somehow sit and chat
Comment from Hotel Management
11 Sep 2023 by Reception department. Hotel Livvo Lumm, Hotel Management
Dear customer,We want to thank you for sharing this opinion about your recent stay at the LIVVO Lumm hotel. We are always pleased to know that our guests have returned home with great memories of their vacation and we are very grateful for the time and effort you have put into sharing your personal experience at the LIVVO Lumm hotel with us and all readers. On behalf of our entire team, we look forward to your return. Please do not hesitate to contact me if you need help in making your next stay a memorable experience. Greetings
by A verified traveler
Posted 25 Jul 2023 on Hotels
Comment from Hotel Management
14 Jan 2024 by Hotel Livvo Lumm, Hotel Management
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.
by A verified traveler
Posted 9 Jun 2023 on Hotels
Comment from Hotel Management
20 Jun 2023 by Hotel Livvo Lumm, Hotel Management
Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.
