Ratings based on 206 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
Nice hotel and entertainment staff but grass area around pool very dirty and drinks ant the bar very limited and not good at all
by A verified traveler
Posted 4 Apr 2023 on Hotels
by A verified traveler
Koala garden
Posted 22 Jan 2022 on HotelsOverall ok ,food was of poor quality ,too much fried or deep fried , hot plates were not hot , all food that was supposed to be hot was like warm at best.
The facilities were generally good , pools , terrace es and furniture,general outside areas, and clean and litter free,however ,lots of cats around ,and in the heat a pungent smell of cat poo around gardens .
Drinks in all cases were poor quality.
Rooms were spacious and the bathroom had shower and baths in them .
Overall would not book again , needs to improve food / drinks standards and quality
by A verified traveler from Kent England
Posted 9 Feb 2020
The staff were very polite and helpful and the Animation team were excellent.
My only criticism was the food. Beautifully presented but often bland.
by A verified traveler
Posted 7 Feb 2020
LIKE: It was clean enough overall
DISLIKE: Not a 4 star property / very bland food and drink / Zone 2 was too noisy and our room was in this Zone.
by A verified traveler
Posted 2 Jan 2020
by A verified traveler
Posted 28 Dec 2019
Lovely resort. Handy for Meloneras and Playa. Could have done with an Adult Only pool. Breakfast and lunch were great. Wasn’t impressed with the dinner selection.
by A verified traveler
Worth a visit!
Posted 1 Dec 2019 on HotelsWhat a lovely few days at the Koala. Staff were very friendly and efficient.
The rooms were of a good size, and very clean throughout.
The food was ok, plenty of variety for each meal.
The service at the bar was good. The drinks were of course not 'premium brands' being an all inclusive hotel. Was a little disappointed that the cocktails were ready made in boxes. Would have been nice for them to be prepared at the time.
A shame that there were not more tables and chairs around the bar area outside. The high tables were plenty, but the stools are hardly comfortable!
The proximity to the roads made for a little noise coming from the traffic, but nothing too bad.
I would definitely visit again though, and especially at this time of year to get some winter sun.
by A verified traveler
Lovely stay
Posted 26 Nov 2019 on HotelsLovely hotel. Quiet and tranquil location with nice accommodation set in different “zones” with only 2 levels. Only faults are that food was not very hot and drinks served in paper cups with cocktails from a pump so doesn’t feel very luxurious.
by A verified traveler
Posted 24 Nov 2019
The space. Peace and quiet. Helpful staff. Clean communal areas.
