Ratings based on 653 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
only stayed for 1 night but, so didn't have a chance to make use of the properties full facilities. Which by the looks of it, looked exceptional.
by A verified traveler
Posted 2 Apr 2024
Dining options and choice in restaurant poor - service in restaurant not to hotel standard - quality of food average
Comment from Hotel Management
2 Apr 2024 by Jonathan Cañellas Manager, Hotel Management
Dear Koen, First of all we would like to thank you for choosing our hotel to enjoy your most recent stay and for sending us your comments through this survey. Your comments will help us to improve the quality of the service offered, which is a priority objective both in our hotel and in our company as a whole. We are very sorry to hear that your stay with us did not meet your expectations, as our main objective is always to achieve the full satisfaction of our guests. Our greatest wish is to regain your trust, so our entire team remains at your complete disposal, inviting you to visit us in the future. Best Regards
by A verified traveler
Nice hotel
Posted 9 Mar 2024 on HotelsComment from Hotel Management
11 Mar 2024 by Jonathan Cañellas Manager, Hotel Management
Dear Alex, First of all we would like to thank you for choosing our hotel to enjoy your most recent stay, as well as for sending us your magnificent impressions which we will certainly share with the whole team. We are proud to have lived up to your expectations and look forward to giving you our warmest welcome again very soon. Yours sincerely,
by A verified traveler
Posted 3 Feb 2024 on Hotels
Beautiful hotel minutes from the airport and a short walk across the road from a shopping mall. The staff were more than friendly and welcoming and the room was very spacious and clean.
Comment from Hotel Management
5 Feb 2024 by Jonathan Cañellas Manager, Hotel Management
Dear Jennifer,Thank you very much for your wonderful and generous compliments towards the staff and the hotel itself. I am delighted you have shared your experience with other travellers. Thank you for taking the time to review your stay in our hotel.I look forward to welcoming you back in the near future. Best regards,
by A verified traveler
Posted 25 Jan 2024
Very convenient to the airport and the hotel offers a shuttle service. The room was large, clean, modern, quiet, and well appointed. The staff was efficient and helpful. The common area was beautiful and we took advantage of the restaurant and bar as did many other travelers. Definitely gets my enthusiastic recommendation!
Comment from Hotel Management
26 Jan 2024 by Jonathan Cañellas Manager, Hotel Management
Dear Sherry, First of all we would like to thank you for choosing our hotel to enjoy your most recent stay, as well as for sending us your magnificent impressions which we will certainly share with the whole team. We are proud to have lived up to your expectations and look forward to giving you our warmest welcome again very soon. Yours sincerely,
by A verified traveler
Posted 4 Dec 2023 on Hotels
Comment from Hotel Management
5 Dec 2023 by Jonathan Cañellas Manager, Hotel Management
Dear Gerald, first of all we would like to thank you for choosing our hotel to enjoy your most recent stay, as well as for sending us your magnificent impressions which we will certainly share with the whole team. We are proud to have lived up to your expectations and look forward to giving you our warmest welcome again very soon. Yours sincerely,
by A verified traveler
Posted 11 Nov 2023
Very clean and comfortable.
Comment from Hotel Management
13 Nov 2023 by Jonathan Cañellas Manager, Hotel Management
Dear Rhys, First of all we would like to thank you for choosing our hotel to enjoy your most recent stay, as well as for sending us your magnificent impressions which we will certainly share with the whole team. We are proud to have lived up to your expectations and look forward to giving you our warmest welcome again very soon. Yours sincerely,
by A verified traveler from London
Posted 28 Oct 2023
I needed a cost effective place to stay near LPA airport for one night before a 09:30 morning flight. This hotel was simple and functional. Whilst the location won’t blow you away if you’ve been staying in one of the beach resorts, the price and free airport transfer more than make up for it as an airport hotel. I used the free airport shuttle which starts at 7am and took under 10 minutes to the terminal.
Comment from Hotel Management
30 Oct 2023 by Jonathan Cañellas Manager, Hotel Management
Dear Darren,Greetings from Gran Canaria!We are pleased to hear that you enjoyed your overnight stay with us.We will be sure to share your comments with our team.We do look forward in the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of our guests have experienced and continue to enjoy at HOTEL ELBA VECINDARIO AEROPUERTO.Best regards.
by A verified traveler
Posted 1 Oct 2023 on Hotels
Comment from Hotel Management
3 Oct 2023 by Jonathan Cañellas Manager, Hotel Management
Dear Margaret, First of all we would like to thank you for choosing our hotel to enjoy your most recent stay, as well as for sending us your magnificent impressions which we will certainly share with the whole team. We are proud to have lived up to your expectations and look forward to giving you our warmest welcome again very soon. Yours sincerely,
by A verified traveler
Posted 13 Jun 2023 on Hotels
Comment from Hotel Management
15 Jun 2023 by Jonathan Cañellas Manager, Hotel Management
Estimado Gilad, En primer lugar nos gustaría agradecerle el haber escogido nuestro hotel para disfrutar de su más reciente estancia, además, de hacernos llegar sus magníficas impresiones que sin duda compartiremos con todo el equipo. Nos sentimos orgullosos de haber estado a la altura de sus expectativas y esperamos poder darle muy pronto nuevamente nuestra más calurosa bienvenida. Atentamente,
