Ratings based on 85 Verified Reviews

4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Just great. Easily to recommend.

Posted 4 Jun 2022 on Hotels
Great location and great stuff. Really enjoyed my stay there.
4 out of 5
by A verified traveler

Very friendly staff

Posted 3 Nov 2021 on Hotels
The staff is super friendly and the stay was actually good. For the price I paid, I simply cannot complain. Therefore, for a budget a very good stay indeed.
Comment from Hotel Management
3 Nov 2021 by City Room , Hotel Management
Estimado cliente Gracias por reservar con City Room Las Palmas, su opinión es muy importante para nosotros, muchas gracias
4 out of 5
by A verified traveler

Review for City Room Las Palmas

Posted 5 Apr 2021 on Hotels
The place was very good as location and in general it was very clean. Good service and friendly reception. The place has good amount of restaurants, supermarkets and everything what you need around
3 out of 5
by A verified traveler

Fear for landing in the island

Posted 30 Mar 2021 on Hotels
A bit far from the beach and main scenario. Nice staff. Very clean. Not good location.
Comment from Hotel Management
3 Apr 2021 by CITY ROOM, Hotel Management
ESTIMADO CLIENTE GRACIAS POR RESERVAR CON CITY ROOM, SU OPINION ES MUY IMPORTANTE PARA NOSOTROS, MUCHAS GRACIAS. UN SALUDO
2 out of 5
by A verified traveler

Hostel masquerading as a hotel

Posted 31 Jan 2020 on Hotels
Not a hotel - a hostel. 5 rooms on each floor sharing a shower room/toilet and a kitchen. This means that there are LONG queues in the morning. Other guests love to take food & drink out of the fridge and leave the washing up out if they do it at all! The view out of the window was of a wall and a ventilation pipe and there was nowhere to sit in the room. On the plus side - central location for the outskirts of the city. About 10 minutes walk to the closest beach and about 25 minutes to the larger beach.
Comment from Hotel Management
4 Feb 2020 by city room, Hotel Management
Estimado cliente gracias por reservar con City Room, su opinión es muy importante para nosotros.
5 out of 5
by A verified traveler

Posted 21 Dec 2019 on Hotels
Good location and a good hostel. Very convenient to amenities, beach, and public transportation. Would stay there again when back in the Canaries.
Comment from Hotel Management
25 Dec 2019 by EQUIPO CITY ROOM, Hotel Management
ESTIMADO CLIENTE GRACIAS POR RESERVAR CON CITY ROOM, SU OPINIÓN ES MUY IMPORTANTE PARA NOSOTROS.
5 out of 5
by A verified traveler

Posted 5 Dec 2019
Very good value and lovely helpful staff. Friendly, centrally located and an excellent deal.
Comment from Hotel Management
8 Dec 2019 by EQUIPO CITY ROOM., Hotel Management
ESTIMADO CLIENTE GRACIAS POR RESERVAR CON CITY ROOM, SU OPINIÓN ES MUY IMPORTANTE PARA NOSOTROS. EQUIPO CITY ROOM.
5 out of 5
by A verified traveler

Posted 20 Nov 2019 on Hotels
Comment from Hotel Management
23 Nov 2019 by CITY ROOM, Hotel Management
ESTIMADO CLIENTE GRACIAS POR RESERVAR CON CITY ROOM LAS PALMAS, SU OPINION ES MUY IMPORTANTE PARA NOSOTROS MUCHAS GRACIAS UN SALUDO EQUIPO CITY ROOM
5 out of 5
by A verified traveler

Amazing place! Great staff, impeccably clean A*

Posted 29 Mar 2019 on Hotels
Amazing place, this had everything we needed and the staff there were lovely! Everything is wonderfully clean, perfect little kitchen and bathroom, one of each on every floor which you share with three other rooms but which are kept impeccably clean throughout the day. There's a roof terrace too. I cannot rate the staff high enough, everything from the welcome smiles to the insisting on carrying the cases downstairs when we left, just great. We feel like we found a little diamond with this place, definitely going back! Thanks to all the staff at City Room Las Palmas! Hope to see you again soon :)
Comment from Hotel Management
29 Mar 2019 by City Room, Hotel Management
Dear customer, thanks for booking with City Room, your opinion is very important to us.
5 out of 5
by A verified traveler

Posted 17 Mar 2019 on Hotels
Comment from Hotel Management
17 Mar 2019 by City Room, Hotel Management
Dear customer, thank you for booking with City Room. Your opinion is very important to us.
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