Ratings based on 96 Verified Reviews

3.9 out of 5
87% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

the take it easy party

Posted 13 Sep 2018 on Hotels
very good friendly staff and good location.nice views from the pool.hotel was cleaned every day we both really enjoyed our stay
Comment from Hotel Management
25 Sep 2018 by Chantal, Hotel Management
Dear Michael, Thank you very much for you kind message, we are very glad you have enjoyed your stay with us and hope to see you back another time in the Maracaibo.
4 out of 5
by A verified traveler from Newcastle

Posted 10 Sep 2018 on Ebookers
WiFI was not very good. We upgraded to superior room where the you got air conditioning and free wifi anywhere in hotel. When it did work it was so slow.
Comment from Hotel Management
25 Sep 2018 by Chantal, Hotel Management
Dear Jimmy, Thank you very much for your comment, we will check the WiFi and make sure this facility will be improved. I hope to see you back soon again with us in the Maracaibo. With kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from ireland

Lovely apartment with beautiful seaviews

Posted 14 Aug 2018
We had a great stay at Apartments Maracaibo. The staff were very friendly, efficient and helpful. The apartment itself was extremely clean and spacious. We stayed in a superior studio 1 bedroom apartment which I would recommend as air con and Wi-Fi are included in the cost of the apartment, we also had an amazing view of the marina and beach. In the apartment there was a nice little kitchenette and lounge area aswell as a lovely balcony area. The apartment was cleaned everyday apart from Sunday. The pool area was very good with an ample supply of sunbeds. Food at the pool bar was also very nice. There was a mini market less then a minutes walk from the main entrance. The beach and marina were also about a 5 minute walk from the hotel.
Comment from Hotel Management
25 Sep 2018 by Chantal, Hotel Management
Dear Niamh, Thank you very much for your kind message. It´s lovely to hear you enjoyed your holiday with us. We hope to see you back again with us in the Maracaibo. With kindest regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Decent hotel great location

Posted 23 Oct 2017
Basic apartment hotel. But in a great location with a short cut to the beach. Good to have a bar and restaurant onsite. Supermarket literally 30 seconds away. Air conditioning is extra but is the best hotel AC I've come across.
4 out of 5
by thomas

lovely week in porto rico

Posted 22 Oct 2017 on Hotels
hotel very clean great location close to beach and centre plenty of shops bars and restraunts
5 out of 5
Recommended
for Everyone
by A verified traveler from warwickshire

Amazing time at Maracaibo

Posted 17 Sep 2016
Good location really nice room (deluxe one bed apartment) wifi and air con included in price as well :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 15 Aug 2016
Good location,very clean rooms, water aerobics are great short walk to beach and main shopping centre plus they have a 24 hour reception,really enjoyed my stay here.
2 out of 5
by kevin

3 Days at Maracaibo

Posted 30 Jun 2016 on Hotels
Loud music outside from the pool and the rooms were very bare. The extra costs were not great either. The parking can be a little challenging as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Good Hotel and Location

Posted 30 Sep 2015
Pros: Size of rooms (superior room). Size of Pool. Location.
Cons: The maid service on a Sunday because we were leaving on Tuesday the maids did not come in on the Monday which meant no maid service for 2 days
Location: Location was good. Short distance to beach and main entertainment area. If you know Puerto Rico the hotel is just behind El Greco Hotel
We stayed at the Maracaibo 15-29 Sept 2015. We had 2 Superior Rooms which included A Sea View, Air Conditioning (God send because it was hot hot hot) and free WiFi which was also a god send for my 2 teenage sons. Rooms were great size, very good mattresses, nice furniture in lounge area and balcony. There was a fridge and hob facility, kettle and toaster, hairdryer in bathroom. There was a maid service every day except a Sunday (you can go to reception for fresh towels on that day). The pool was a good size sun loungers with cushions. My sons did love the pool. Restaurant was good although we didn't eat there at night we did have breakfast and lunches there staff very nice. The hotel is in a very good location short walk to both the beach and the "Shopping Centre". All in all we really enjoyed our 2 week stay at the Maracaibo and would go back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dorset

Nice hotel close to the beach

Posted 6 Sep 2015
We had a great stay at Maracaibo. The rooms were very clean and comfortable and the staff were very friendly and helpful at all times.