Ratings based on 948 Verified Reviews

4.3 out of 5
99% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 22 Jul 2023
There was no hot water for shower at night they say due to many people taking shower the Caldera did not had a performance to hit up a great amount of water to supply the demand. I was in disbelief!!!
Comment from Hotel Management
7 Sep 2023 by Hotel Sky Gramado, Hotel Management
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4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Oct 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2022
5 out of 5
by A verified traveler

Amei o hotel!

Posted 9 May 2022 on Hotels
Tudo maravilhoso. O atendimento, o quarto, o café da manhã… Não tive do que reclamar. A taxa de 10% cobrada ao final do estadia é singela diante da experiência. Hotel excelente!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Dec 2019 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2019 on Orbitz
4 out of 5
by A verified traveler from Vancouver, BC

Posted 18 Dec 2018
Nice hotel, but it felt a bit overpriced for the tiny room under the roof we got. Hotel is a 15 minutes' walk from center (hilly) but there are dining options around.
5 out of 5
by A verified traveler from Atlanta, GA

great breakfast!

Posted 27 Nov 2018 on Hotels
I stayed one night with my husband and his parents. A little bit far from downtown but still walk able or you can get an Uber for R$5. However, the breakfast buffet made the entire stay worth it, it was huge! so many options!! For this reason alone it is worth staying here over other hotels in the area, even if you have to catch the occasional Uber. thanks!
5 out of 5
by A verified traveler

Posted 21 Mar 2024
Show, recomendo e voltaremos!!!
Comment from Hotel Management
7 Apr 2024 by Atenciosamente, Hotel Sky Gramado., Hotel Management
Agradecemos o seu feedback!
5 out of 5
by A verified traveler

Posted 26 Feb 2024
Excelente muito bom atendimento.
Comment from Hotel Management
2 Mar 2024 by Atenciosamente, Hotel Sky Gramado., Hotel Management
Agrademos o seu Feedback!