Ratings based on 392 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Jun 2023
Nice property, nice location! Do you can have everything around you and fill minutes from anywhere! I will go back soon!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Mar 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2022 on Hotels
5 out of 5
by A verified traveler

Posted 5 Jun 2022
I loved
5 out of 5
by A verified traveler

Posted 22 Feb 2022
Excellent!
Comment from Hotel Management
24 Feb 2022 by Ana Camargo - Gerente Geral , Hotel Management
Thank youuuu!!!!!!
5 out of 5
by A verified traveler from RIO DE JANEIRO

Posted 10 Nov 2021
Todo o pessoal do hotel , todos com os quais falamos , extremamente gentis e atenciosos , e a beleza do hotel .
Comment from Hotel Management
13 Nov 2021 by Jouber Ferreira , Hotel Management
Prezado Sr. Braulio, muito obrigado por seus elogios. Volte mais vezes, será um prazer recebê-los novamente.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jul 2021
5 out of 5
by A verified traveler

Sophisticated in Gramado

Posted 21 Jul 2021 on Hotels
Amazing, large comfortable suites. Modern ans sophisticated. Excellent service. Always helpful to ensure everything is top. Great location between canela and gramado. Close to most attractions. Amazing breakfast and restaurant for dinner. Pool is best part. Cold outside but hot inside. Will stay again
Comment from Hotel Management
21 Jul 2021 by Ana Camargo - Gerente Geral , Hotel Management
Dear Mr. William!!! Great to hear these compliments from you!!!! Hope you come back again soon and recommend to your friends and family!!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Feb 2024 on Hotels
3 out of 5
by A verified traveler

Posted 10 Feb 2024 on Hotels
Bom, não fui informada que ficaria hospedado em um quarto adaptado para pessoa com deficiência. E alguns pontos ficaram desconfortáveis tais como vaso sanitário por ser muito alto causou grande desconforto.